[Child's device blocked, daily use limit not reached]

Hi Flood,

My child uses a Windows device, so I cannot comment on the android security restriction or persistent KSK screens. My only issue with the app is that it immediately issues a block as soon as the device is started, no usage required. Otherwise it does what I need it to do. I was hoping to be able to get away with just warnings and not resort to blocks, but we all know that does not work with children.

Okay, I will contact Kaspersky help, see what they say.

Cheers,

BD

[Child's device blocked, daily use limit not reached]

Hi,

If by icons you mean main screen widgets, then yes, I can rearrange them up or down.

Quick switch, is that the switch that turns off child's device? If I swipe the main screen down, I have three icons at the top that say "We are changing", "Contribute to the next u..." and "Personalize main screen". The "we are changing" bit promises the quick switch, but I haven't found it anywhere in the app.

Anyway, the app still block the child's device even though the child hasn't reached the allowed use time limit.

Cheers,

G

[Child's device blocked, daily use limit not reached]

Hi Flood,

1. My child is on a windows laptop, I am using android phone

2. The time credit has been there since I installed the app a couple of weeks ago. It shows in my android app.

3. Time credit does not show up anywhere else it seems, only in my android app

4. I am not a beta tester

The screenshots are attached.

Thank you for your help.

BD

 

 

[Child's device blocked, daily use limit not reached]

Has anyone had this issue with Safe Kids? Safe Kids on my phone is telling me that my "child's device is blocked because the time limit has been reached". At the same time the activity timeline window shows 1.5 hours of use. The device has a 4 hour use limit.

The next window that says Time Credit shows 17 hrs 16 min out of 4 hours. What is that? Is that somehow related to the block?

Cheers,