brambedkar59

Thanks, that did fix the context menu scan option for files/folders but it's weird that there is no option to scan drives now (unless I go to more options aka old context menu).

Idk, I uninstalled previous version, rebooted and installed the new version and rebooted again after updating database. Still same 😞 Edit: funny enough explorer scan for drives work but not for files/folders.

Done, still same issue with 21.15

I already did the clean install, it was fine for a few weeks and then same bug again. Mine never updated to 21.15, I am still on 21.14 since August.

Well, context menu is broken for me and mine is still on version 21.14

Context Menu option for Kaspersky Free are missing once again 😔 (version 21.14.5.462)

Never mind, I used LockHunter to delete both these folders and used this method with FRST to remove entry from Windows Security Center which was still present. Rebooted after each step and then installed Kaspersky Free again, rebooted and Context menu options are back. A user shouldn't have to do all this at all. Uninstaller needs to be more precise and thorough while removing Kaspersky, let's just say right now it doesn't look good.

Even in the current version this issue is present. I think I found the issue that's causing this. There is a bug in the uninstallation process of Kaspersky Free (even the current version) and Uninstall tool is no help (even when running in safe mode, probably because it doesn't support the newer versions after 2021). These folders are still present inside windows: C:\Program Files\WindowsApps\Kaspersky.ShellEx_1.0.0.1_x64__xxx38dcbex2km C:\ProgramData\Microsoft\Windows\AppRepository\Packages\Kaspersky.ShellEx_1.0.0.1_x64__xxx38dcbex2km I can't delete them manually even in safe mode and uninstaller doesn't delete them either. How do I clean install that's the question.

@Berny Hey, correct me if I am wrong but isn't forum the only kind of support available for Kaspersky Free AV. At least that's what the link above this page says.

I am on v21.14.5.462 and have same issue. Win 11 22H2 build 22621.1992