can someone please tell me how to cancel this dang thing? I logged in fine, couldn't find what I needed, asked the help bot who sent me a link, but now when i try to sign in to 'manage subscriptions/renewal' my password wont work (even though it worked not 5 minutes before on the same site), tried the reset password but its button wont let you even press it after entering the email. Tried to email support but it's in a different language that I can't seem to change. I'm so annoyed, sorry if this shows that. Please tell me if i'm just missing something so i can have a 'well im stupid' moment but finally have this done.