BlackEdition

We're talking about the app name itself. It says "Antivirus" in the app title, which is what made me think they finally added that after years of no antivirus. I never really understood why iOS doesn't have/need an antivirus (I didn't read the blog post and I don't have time to lol, but it makes no sense as everything can still get infected). I have always felt sorry for iOS users when they think they're "safe" from everything. Anyway, blocking dangerous links does indeed fall under the "Antivirus" category, but not completely. Having An antivirus means it should protect your entire system from viruses since they can come outside the scope of visiting dangerous links (such as from files).

I too tried purchasing discounted licenses on Ebay over the years (been a Kaspersky user since 2006). I don't remember ever getting an invalid license, but I did sometimes receive "bad" ones. I call them bad because they were mostly licenses that have already been activated which I never liked, because those mostly have a story behind them like stolen or shared or something like that. The licenses I received were actually working perfectly for their entire duration and never got blocked by Kaspersky (as far as I can remember). I did also stumble on 100% legit sellers that sold me non-activated keys (brand new), you just got to be willing to look around for the trusted sellers out there if you want to save a couple of bucks. But in general, you're correct to warn people about buying licenses on Ebay as not all people have experience with telling a legit from a fraud seller. I no longer get my licenses from marketplaces like that for the last couple of years now, but the only reason I stopped is because I found a better supplier. I would probably go back to Ebay if I didn't have access to this supplier any longer.

@Flood and Flood's wife @Berny If it doesn't actually have anti-virus, isn't it kind of misleading to put "Antivirus" in the app name for iOS? It should be something like Kaspersky: VPN & Privacy, or VPN & Security.

That statement is not really fair or true. While you're mostly correct as a lot of them do indeed sell licenses that have already been activated (which is usually a red flag as they might be bought with stolen credit cards, or the seller is selling the same license to multiple people), but at the same time it could also be a true case of just someone reselling used/old licenses that the original owner no longer needs or bought by mistake. However, there are also some sellers out there selling actually legitimate licenses that were acquired legally and are still brand new (non-activated). It's almost impossible to call those non-activated licenses as illegitimate, unless Kaspersky blocks them after a while. There are also those that sell cheaper legitimate licenses because they are restricted to one of the lower-income countries, which the seller will just ask you to activate with a VPN (obviously against Kaspersky's EULA, but still considered a legitimate license). I say this because I used to sell legitimate digital goods on Ebay many years ago (not Kaspersky products), but I was forced to stop after getting scammed multiple times with chargebacks claiming to be from hacked accounts (PayPal sucks in that way and will just steal your money and give it back to the buyer), and there's no way to "take back" those digital goods that the scammer already received from you. My goods were 100% legit and some were even coming directly from the manufacturers themselves. In short, it's just like trading in general: There's the good and there's the bad that just ruins it for everyone. It's not fair to call everyone a scammer. Im obviously not trying to promote buying Kaspersky licenses from Ebay and I take no responsibility on that. I was just replying to your general statement.

Is this still the case today? I see now there's a Kaspersky app for iOS called Kaspersky: VPN & Antivirus, exactly the same name they're using for their app on Android: https://apps.apple.com/us/app/kaspersky-vpn-antivirus/id1089969624 https://play.google.com/store/apps/details?id=com.kms.free&hl=en&gl=US I don't own any Apple products so I can test the app to see what it actually offers, but im just interested in finding out what's their latest on iOS. Looking at the description, this seems like a free all-in-one app that just provides security checks on system settings and such, and it includes ads for some paid features that Kaspersky provides (password manager and unlimited VPN, which I assume will just lead you to downloading their apps separately anyway). The app for iOS doesn't seem to include any Antivirus whatsoever compared to the one available on Android, so I don't understand why are they using the term "Antivirus"?

Just for future reference: I was talking about the add-ons for the browser.

Anti-Banner was disabled for the website but Private Browsing was enabled. Disabling Private Browsing for that website fixed the issue right away. Thank you!

For some reason I can no longer view some of my live Google Analytics reports as long as Kaspersky Plus is turned on. Only the live/realtime reports are getting blocked with this error message displayed "Internal error. Please try again later". No live data can be loaded at all. This only started happening recently, maybe ~2 weeks ago. Quitting Kaspersky Plus fixes the issue completely. What changed and what can I do to fix this?

Wow, I just checked the prices on Amazon UK & US and the discount is incredible! Too bad I can't find the same sale in my country. Does anyone know if that sale is provided by Kaspersky or Amazon themselves?

You may need to activate your new license on KTS app first before using it on Plus. I had this issue where I first used a new inactive KIS license on Standard and it refused activation, but then I went back to KIS and activated from there then tried it again on Standard and it finally accepted it.

No, they don't. I've been around this community long enough and some of my questions (that only officials can answer) went unanswered. I also sometimes read public topics and I see a lot getting abandoned with no help. All I see is you who replies to most people, and you're doing a fine job. I hope Kaspersky pays you well for doing what their employees should be doing. Anyway, im not giving away my incident ID just so they can do a cheap move and force my free second device out of the license without fixing my main issue. Even their useless support marked my incident as "solved" without even solving it. So until they discover & fix this glitch themselves, I'll enjoy this free ride while it lasts. I deserve a reward after the pain I went through because of them. @Danila T. @Igor Kurzin

Funny, I was actually able to use the same license that was stuck on my first phone (which is a 1-device license) on my second phone, and now it says 2 devices are connected to this license and both apps are working fully as premium. Should I demand Kaspersky a reward for discovering a costly glitch for them? I can't be the only one having this "issue". But for real, I don't care about being able to use this license on my second phone for free. What I actually want is to remove the license from my phone so I can use a different one. Kaspersky, get your act together. GOD. @Flood and Flood's wife Can you please tag some Kaspersky officials so they can see this glitch? I don't have time to waste on their useless technical support just so I can help them profit more out of fixing this issue. I have better things to do in my life.

Hi, I have a Kaspersky Internet Security for Android, app version is 11.97.4.9681. I want to remove the license currently connected to the app so I can use a different license. If I sign in to My Kaspersky (through the app), all it does is just "sign in". It doesn't let me choose what license I want to use. The app is literally stuck connected to my previous license and there's no way I can unbind it (unless I uninstall the app completely). Even after 24 hours, it STILL says 0/1 devices using the license, yet my app is still using it. How is that even possible? Does this mean I will be able to use a 1-device license on 2 devices? This has to be a bug.

It's been 24 hours and nothing has changed, app still stuck connected to that license. I knew waiting for a 24 hours wasn't the actual solution, what a useless technical support that is.

The newly-designed Kaspersky Security for Android appears to be lacking a very simple feature, which is to give us the option to remove/change the license that the app is currently using. I disconnected my device from the license under My Kaspersky and the app itself is no longer connected to my account. The license now says "0 out of 1 device protected", which means it is currently not being used. Yet, the app is still stuck on using that very same license as you can see in the images below. Tried everything, like force stopping and restarting the phone but NOTHING made that license disappear from the app. I wanted to ask here in the first place because I knew technical support would be useless and that they would ask me to repeat the same things that I just did, but then decided to contact them first anyway (big mistake) in hope that they would explain the trick that im missing in one simple sentence and be done with this whole thing within 5 minutes. But as expected, after wasting 30 minutes chatting, I left with the same issue and no help. I do not want to uninstall the whole app and reinstall it again and lose all of my settings and reports etc, doing that just to achieve ONE SIMPLE THING as removing/changing the license is just plain ridiculous. They should fire the developer that "forgot" to give us the option to do that with a click of a button (just like it used to be before the latest update), instead of making us waste hours of our time. What I thought is that I may just need to wait for 24 hours or something until the app or their system reflects the change, but I don't feel comfortable leaving my phone in this sorry state and would like to get confirmation from the experts here if that'll actually be the magic trick, before I waste a day of my time waiting for nothing? Thanks