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Berny

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  1. Berny
    Berny's post in PASSWORD MANAGER: CAMBIAR TITULOS was marked as the answer   
    @Chevalier Bonjour et bienvenu sur le Forum.

    Voici une caputure d'écran , veuillez cliquer sur l'icône "crayon" ?


    Edit : The Spanish Forum Section is available here :
    https://forum.kaspersky.com/forum/para-usuarios-particulares-70/
  2. Berny
    Berny's post in Split Tunneling for Kaspersky VPN not working! Need some help guys was marked as the answer   
    @AllanLwanga Welcome.

    Please see How to configure split tunneling
    Also, please try the two steps below :

    → Settings 1
    Switch full VPN connection ON
    Keep Split Tunneling OFF
    Open Browser (not from the list)
    Check public IP addres
    Close Browser
    → Settings 2
    Keep full VPN connection ON
    Switch Split Tunneling ON
    Open Browser (not from the list)
    Check  public IP addres
    Close Browser
  3. Berny
    Berny's post in SPEPOPUD.EXE Iobit Virus or? was marked as the answer   
    @always_working Welcome back.
    Your system has most probably been infected with adware [not-a-virus].
    Please run a full scan and no detections means your system is clean.
    Also, please see this important topic:
     
  4. Berny
    Berny's post in Renouvellement was marked as the answer   
    @michel_91
    Avez-vous suivi cette procédure :
    → https://support.kaspersky.com/fr/b2c/fr
    → Contactez nous → Application → E-mail → Contacter le Support
    → Type de demande → Activation et licence
    → Sujet de la demande → Autre
    → Contactez le support
     
     
  5. Berny
    Berny's post in cleanapi.ini et cleanapi.dll (kav 21) was marked as the answer   
    @brol28
    Veuillez supprimer Kaspersky Removal Tool et vérifier svp ?
  6. Berny
    Berny's post in Dark and Grey Themes was marked as the answer   
    @Codename K Welcome.
    Please see  [Suggestion for Kaspersky] Dark Mode/Theme UI
  7. Berny
    Berny's post in Support for KIS 21.3 was marked as the answer   
    Hi @JPEKaspersky
    Please see → Supported Kaspersky applications for home
    There is no reason to worry about this, Kaspersky will further support his previous products.
  8. Berny
    Berny's post in Kaspersky Security Cloud Free updated to Kaspersky Free was marked as the answer   
    Also , when your application version is displaying [21.7.7.393] means it's OK.
     
  9. Berny
    Berny's post in Google Chrome Problem - Kaspersky blocks it was marked as the answer   
    @Gene15644 Welcome.

    Please try this suggestion from @Igor Kurzin ?
     
    On 4/29/2022 at 7:23 AM, Igor Kurzin said: Disable Self-Defense via Settings -> General Exit Kaspersky product, on the Windows Taskbar or hidden icons, right-click the Kaspersky icon, select Exit.  Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\ and rename the folder Report to Report1   Start Kaspersky Internet Security. Enable Self-Defense.
  10. Berny
    Berny's post in Microsoft mail not synchronizing due to Kasperky antivirus was marked as the answer   
    @Wim  Welcome.
    Please uninstall Kaspersky + reboot , and download / reinstall KAV ?
  11. Berny
    Berny's post in Android finalisation paramétrage impossible was marked as the answer   
    @Michaele Désolé pour la réponse tardive, veuillez consulter le Support Technique svp:
    → https://support.kaspersky.com/fr/b2c/fr 
    → Contactez nous → Application → E-mail → Contacter le Support
  12. Berny
    Berny's post in Should a person be concerned by programs that do not appear in task manager? was marked as the answer   
    @Tribal Cash You are welcome.
    I suppose  this is a bug in the Open Video Downloader application  ?
     

  13. Berny
    Berny's post in Un objet malveillant a été détecté Microsoft Edge msedge.exe was marked as the answer   
    @FREDO78
    Veuillez conserver les objets préinstallés et supprimer les objets de votre seconde capture d’écran. Veuillez préalablement créer un point de restauration et sauvegarder le régistry.
    Les objets dans votre seconde capture d’écran (pub / adware) ne sont pas des virus (not-a-virus) …
     
  14. Berny
    Berny's post in Incompatible Software was marked as the answer   
    @Poonce Welcome.
    Please run the Norton Removal Tool
  15. Berny
    Berny's post in Access denied: Web anti-virus blocks msedge.exe from accessing a js file hosted on AWS. was marked as the answer   
    @Hilfsbereit
    In the meantime please see analyze result from the suspicious url on https://opentip.kaspersky.com 
    I resubmitted the link to Kaspersky Virus Lab.
    Please check your Browser extensions ?

     

     
  16. Berny
    Berny's post in Is Kaspersky Security Cloud Family going to be transitioning to Kaspersky Plus/Premium? was marked as the answer   
    @EnderC00kiez Welcome.
    Please see this important pinned Topic :
     
     
  17. Berny
    Berny's post in Can I request to change public IP address? was marked as the answer   
    @g9panas Your public dynamic router IP address is an address that you receive from your ISP (Internet Service Provide) , usually it changes by default every 24 hours.
  18. Berny
    Berny's post in Major Problem With Spotify was marked as the answer   
    @tterb76 Please uninstall , download and clean reinstall Kaspersky ?
    Under normal conditions Spotify is running without any problem alongside Kaspersky.  If no fix , please contact Kaspersky Technical Support.
     
  19. Berny
    Berny's post in How to 'disable' KIS while trialling alternative AV software? was marked as the answer   
    @DIVERSE
    Please see this Kaspersky Support article https://support.kaspersky.com/common/uninstall/12783 , please take care to save your license information during the uninstall procedure.
  20. Berny
    Berny's post in HyperV ping depuis la VM was marked as the answer   
    @daerlnaxe Bonjour et bienvenu sur le Forum.
    Pouvez-vous soumettre une capture d’écran de la règle des paquets svp, se trouve-t-elle en haut de la liste ?
     
     
  21. Berny
    Berny's post in Keep getting asked to remove incompatible software was marked as the answer   
    @Tribal Cash Welcome.
    Please try this ! remove only ! + reboot.
  22. Berny
    Berny's post in How to check if you have KSN on in Kaspersky Security Cloud Free? was marked as the answer   
    @BigHotStud
    Please see this Kaspersky Support article ?
    How to enable or disable participation in Kaspersky Security Network
  23. Berny
    Berny's post in Restoring Total security after formatting the device. was marked as the answer   
    @Peet
    Please try this download link.
  24. Berny
    Berny's post in How can I activate when 2 characters of my activation code is invisible was marked as the answer   
    @Eric Ewi  Please contact Kaspersky Technical Support 
    → https://support.kaspersky.com/b2c#contacts 
    → Contact us → Product help → E-mail → Contact Support
    Form
    → Request Type : “Activation and license issues"
  25. Berny
    Berny's post in Erreur de mise à jour : source de mises à jour introuvable was marked as the answer   
    @Nicolas2022 Veuillez consulter le Support Technique Svp :
    → https://support.kaspersky.com/fr/b2c/fr
    → Contactez nous → Application → E-mail → Contacter le Support
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