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Berny

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  1. Berny
    Berny's post in I formatted my computer, it doesn't run my license was marked as the answer   
    @Kayra Welcome.
    Unfortunately this community can’t provide a solution for your problem, Kaspersky Technical Support is your best option. Please post your INC request number in your next post, Kaspersky collaborators are watching this Forum.
  2. Berny
    Berny's post in Key duration was marked as the answer   
    @el_arantis
    In addition to @andrew75 please see → About activation codes for Kaspersky applications
    “The validity period of the activation code is the period during which you can activate the application with this code. If an activation code has never been applied to a computer, it has an unlimited validity period, unless otherwise stated on the box or website when purchasing”
  3. Berny
    Berny's post in Possibly Infected with Rootkit.Win32.Agent.enjh was marked as the answer   
    @Xeno
    For privacy reasons we don’t request system Logs, for further investigation please contact Kaspersky Technical Support, the link is located at the top of this Webpage.
  4. Berny
    Berny's post in Kaspersky Missed Rootkit, and another AV picked up on it somehow lol. was marked as the answer   
    @Xeno
    If so  ? , this is a Kaspersky Virus Lab issue.
  5. Berny
    Berny's post in BLOQUÉ LES PUB was marked as the answer   
    @JEANFRANCOIS72
    Veuillez consulter le Support Technique svp.
  6. Berny
    Berny's post in Besoin d'aide pour démarrer mon PC Windows à partir d'une clé USB Kaspersky Rescue Disk was marked as the answer   
    @jessica09 Bonjour et bienvenu sur le Forum.

    Voici quelques suggestions :
    → Comment graver l'image de Kaspersky Rescue Disk 18 sur un support USB ou un disque CD/DVD pour démarrer l'ordinateur
    → Comment démarrer l'ordinateur sous Kaspersky Rescue Disk 18

    → Kaspersky Virus Removal Tool
    → Comment supprimer des Adware (Not-a-Virus)
    ⚠️ Avant de procéder  veuillez prendre soin de sauvegarder vos données personelles !
     
     
  7. Berny
    Berny's post in Kaspersky Premium warning samsung 980 Pro heat was marked as the answer   
    @Shayllon Welcome.
    This is a known Bug 6343716 due to a protocol modification on the Samsung SSD drive, Kaspersky developers are working on this issue.
  8. Berny
    Berny's post in Sugestion : Un raccourci clavier pour le clavier de la protection bancaire. was marked as the answer   
    @topgun olivier
    Veuillez consulter : Comment configurer l’affichage de l’icône du clavier virtuel
    “ Ouvrir le Clavier virtuel via la combinaison de touches CTRL+ALT+MAJ+P “
  9. Berny
    Berny's post in Where Is The SuperFest VPN? was marked as the answer   
    VPN technologie is in some countries subject to local regulations and can’t be activated.
  10. Berny
    Berny's post in A virus that is coming from chrome.exe was marked as the answer   
    @IonutRinja11
    There is no need to be worried, Kaspersky blocked the JS object before it reached your Browser. Before taking any action , can you please proceed with a full scan.
  11. Berny
    Berny's post in My Kaspersky says in the report that I am logging in on another device, when it is false. was marked as the answer   
    @JPEKaspersky
    Hello,
    Apart from login on your desktop device or on another device the notification is always the same, please see below two different (desktop and iPhone) login notifications.
     
     
  12. Berny
    Berny's post in This pos software keeps deleting my exported programs was marked as the answer   
    @Nick324534
    ⚠️ Only if you trust the object please try this :
    Disable : Performance → PC Speed-up → ⚙️Settings → Perform recommended actions automatically Kaspersky will ask you to decide which action to take on detected objects Choose  for “Quarantine” Restore the  quarantined object Create an exclusion rule for the object Enable : Performance → PC Speed-up → ⚙️Settings → Perform recommended actions automatically Reboot
  13. Berny
    Berny's post in Kaspersky stopped auto updating was marked as the answer   
    @Cfox02 
    If you are on a portable please disable battery saver ?
     
  14. Berny
    Berny's post in Question on HEUR:Trojan.Script.Miner.gen was marked as the answer   
    @Nathan D  You are welcome.
    Kaspersky blocked the malicious script before it reached your Browser and a second opinion with AdwCleaner doesn't detect other unwanted objects which means that you are safe ....  If any problem shows up again please come back.
  15. Berny
    Berny's post in Where to enable hardware virtualization in Kaspersky Standard 21.9. was marked as the answer   
    @JPEKaspersky Also good afternoon

    Did you try this ?
    K Main Window → Down ⚙️ → Privacy settings → Secure Data Input Settings → Hardware virtualization
     
    @nexon Whoops sorry ....
  16. Berny
    Berny's post in Remove Kaspersky Context Menu on Desktop was marked as the answer   
    @vajar107 @durden Welcome.
    This is known issue that will be fixed.
  17. Berny
    Berny's post in The vpn does not allow connection on instagram was marked as the answer   
    @Laércio
    Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c#contacts
    Instagram does not block the use of VPN  ? ...
  18. Berny
    Berny's post in Kaspersky window opens up always on desktop without notice. was marked as the answer   
    @Moon_Monkey
    An on-top install stays for an installation without uninstalling the existing version, this procedure overwrites your current version and keeps your license information as well as your settings. Depending on the issue in some cases i suggest  a clean install (→ uninstall  / reinstall) after exporting the settings.
  19. Berny
    Berny's post in How to print my passwords in Password Manager ? was marked as the answer   
    @Tom Tucker Welcome.

    Please try this :
    KPM → ⚙️ → Settings → Import/Export → Export to text file → Export → Save.
  20. Berny
    Berny's post in Repetitive blue screens on windows 11 was marked as the answer   
    @arman s Welcome.
    For Kaspersky Plus causing blue  screen  failures please contact Kaspersky Technical Support :
    → https://support.kaspersky.com/b2c#contacts
  21. Berny
    Berny's post in Clavier virtuel dans les champs de mots de passe was marked as the answer   
    @JohnDoe Bonjour et bienvenu sur le Forum.
    Veuillez consulter :
    Activation/désactivation de l’affichage automatique du clavier virtuel
  22. Berny
    Berny's post in Security apps mobile android was marked as the answer   
    @JjmJ951 Bonjour.

    Veuillez soumettre vos suggestions au Support Technique svp.
  23. Berny
    Berny's post in Piratage was marked as the answer   
    @JjmJ951 Bonjour et bienvenu sur le Forum.

    Avez-vous vérifié  → Comment afficher les appareils sur mon réseau
     
     
  24. Berny
    Berny's post in Question - Fling Trainers Safe ? was marked as the answer   
    @BarneyS Welcome.
    Kaspersky is blocking games that are containing malware.
  25. Berny
    Berny's post in ERR_CONNECTION_RESET Yandex tout nouveau navigateur was marked as the answer   
    @Cestassez Merci pour vos captures d’écran.
    Veuillez essayer cette procédure de la part de @Igor Kurzin svp :
    1) Afficher les fichiers cachés dans windows 10
    2) Désactiver l'autodéfense via : Paramètres -> Général
    3) Quitter Kaspersky
    4) Ouvrir le dossier C:\ProgramData\Kaspersky Lab\AVP21.3\Report\ et supprimez tout le contenu (fichiers et dossiers)
    5) Eteindre/allumer le PC
    6) Démarrer Kaspersky
    7) Activer l'autodéfense !
    8) Vérifiez le problème svp ?
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