Berny

Bienvenu sur le Forum. Je crains en effet qu'une suppression n'est pas possible. Eventuelle solution : désinstallation complète de FF > reboot > réinstallation FF PS : J'ai supprimé votre sujet dans la section EN [Wrong forum sorry....]

Welkom op het nieuw Kaspersky Forum. U hoeft zich inderdaad geen zorgen te maken aangaande uw activatiecode : > Download KIS 2019 NL > KIS 2017 EN uitschakelen > uninstall > reboot > KIS 2019 NL installeren > update databases > reboot

FLOOD Also , did you try this https://support.kaspersky.com/common/start/6105

astronaut954 Also and in addition to above comments from Schulte and FLOOD , please submit a Wireshark Log to K-Lab Tech Support https://support.kaspersky.com/common/diagnostics/13130

If you have a KTS license for 5 users : > please create a second MyKaspersky account > setup KPM on 2 devices with each 2 different MyKarpersky logins > two seperate personal vaults will be accessible and available for two different users/devices

Bienvenu sur le Forum. Veuillez consulter le Support Technique svp : https://support.kaspersky.com/fr/common/error/activation/10990

Wesly.Zhang Same here , no detection any more. FLOOD Please update databases and clean your Browser Cache , any better ?

I have seen in the past similar cases , the verdict from KAV/KIS/KTS and the verdict from the Kaspersky Virus Desk is sometimes different.

Also : KTS for 3 devices > offers KPM for 1 user KTS for 5 devices > offers KPM for 2 seperate users

Het gaat hierover dat de omschrijving van de refund (creditering) niet zal overeenstemmen met de omschrijving die vermeld is in de debitering op uw bankrekening.

Ja , dit is correct.

We are not involved in this problem that has to be cleared out between Customer and K-Lab Tech Support.

Pour vérifier ma suggestion vous pouvez désactiver temporairement le Navigation Privée

FLOOD In this case and if the the FP doesn't get fixed , the OP should submit a reminder to K-Lab Tech Support https://center.kaspersky.com

Bienven sur le Forum. Avez-vous assayé de désactiver l'option "Navigation Privée" https://support.kaspersky.com/fr/13627

Hi FLOOD . A this time the latest database signatures (5/8/2019 5:18) doens't contain a fix for above FP. Your/Our only option is to check from time to time this issue and wait till K-Lab Tech Support resolved this problem.

Welcome. Please check this https://support.kaspersky.com/general/products/12192?_ga=2.197070575.2146848020.1561065723-1526643839.1558383829

Welcome. 1) Please try here https://support.kaspersky.com/b2c 2) Can you please specify your product

Pouvez-vous soumettre une capture d’écran de la notification FF svp.

Lucas1805 Also and in addition to FLOOD , FYI here is your GSI Link https://www.getsysteminfo.com/report/ba58447d7a8f34981351a4d15b96f715 For BSOD issues caused with licensed products we mostly refer to K-Lab Tech Support.

Welcome. Please check this : https://noransom.kaspersky.com/ https://id-ransomware.malwarehunterteam.com/index.php?lang=en_US https://www.kaspersky.com/blog/no-no-ransom/13364/

Bienvenu sur le Forum. Veuillez consulter https://community.kaspersky.com/advises-and-solutions-sovety-i-resheniya-122/comment-supprimer-des-adware-not-a-virus-1364

Vous êtes le bienvenu , la réponse est oui ...

Bonjour, La version actuelle KSK contient diverses amélirations : > Contrôle Parental Kaspersky 2018 : https://support.kaspersky.com/fr/13970 > Kaspersky Safe Kids (KSK) help : https://help.kaspersky.com/KPC/1.0/fr-fr/95219.htm > Kaspersky Safe Kids (KSK) support : https://support.kaspersky.com/fr/safekids > Kaspersky Safe Kids (KSK) versions : https://www.kaspersky.fr/safe-kids

Welcome. This is a user forum , please contact K-Lab Tech Support https://center.kaspersky.com