Berny

Are you talking about this dialog box

Also, if the option below is checked and you open Kaspersky right after startup , the opening from the dialog box indicating that Kaspersky is loading prior to opening the normal interface is a normal behavior.

Also , you might consider to clean install Kaspersky 2020 : https://www.kaspersky.com/downloads

Bienvenu sur le Forum. Veuillez consulter https://support.kaspersky.com/fr/13626#block2

En complément : https://nvd.nist.gov/vuln-metrics/cvss

This Forum cannot fix this.

Welcome. Please clean install Kaspersky Internet Security 2020 > Update databases > Reboot

Green ZeldaYoshi Welcome. Also , please submit a ticket with full details to the Technical Support : https://center.kaspersky.com

You can always try a Live Chat with K-Lab here https://support.kaspersky.com/b2c/

You are welcome. It happens once in a while that the verdict from the Kaspersky Virus Desk is different from the Kaspersky Web Antivirus module. K-Lab engineers are also participating in this Forum and could fix this issue.

Welcome. This Forum cannot fix this problem, please contact the Technical Support https://center.kaspersky.com Also , please do not post potential malicious links.

Welcome. Please check this : https://noransom.kaspersky.com/ https://www.kaspersky.com/blog/no-no-ransom/13364/ https://id-ransomware.malwarehunterteam.com/

Please try uninstall > reboot > reinstall Edit : Topic title modified

Also, please see Post above from kmscom , offline activation is not possible.

Concerning Kaspersky Ransomware Tool (your PNG screenshot) please check this : https://noransom.kaspersky.com/ https://id-ransomware.malwarehunterteam.com/index.php?lang=en_US https://www.kaspersky.com/blog/no-no-ransom/13364/ Also , please contact the Technical Support https://center.kaspersky.com

malhi Please provide full detection information.

Welcome. Please try here https://support.kaspersky.com/b2c/ with Live Chat Edit : Also, please try above suggestion from richbuff

Welcome. Can you please provide more details or submit a screenshot or a detailed scan report.

Your Windows Event Log is showing MSI errors, please check this : https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

Welcome. Can you please provide a GSI Log https://support.kaspersky.com/common/diagnostics/3632#block7 Please share the zip-file on a host server

Concernant (1) , veuillez consulter le Support Technique svp https://center.kaspersky.com/fr

Also and FYI , please consider this option : > Settings > Additional > Threats and Exlusions settings > Type of detected objects > Detect other software that can be used by criminals to damage your computer or personal data

Bienvenu sur le Forum. J'ai transféré votre Topic dans la section B2B des produits pour entreprises. Veuillez en attendant éventuellement consulter le Support Technique svp : https://support.kaspersky.com/fr/b2b/FR

Welcome. Do you run the extended version https://support.kaspersky.com/13497

Bonjour. 1) Avez-vous consulté : https://help.kaspersky.com/KSKMob/1.0/fr-fr/95015.htm https://help.kaspersky.com/KSKMob/1.0/fr-fr/132118.htm https://help.kaspersky.com/KSKMob/1.0/fr-fr/93899.htm 2) Avez-vous vidé le cache du Navigateur