Berny

@fabidesca Je n'ai malheureusement pas la possibilité pour vous assister concernant des produits Kaspersky pour entreprises. En attendant l'intervention d'un membre qualifié ou de la part du Support Technique Kaspersky Lab FR j'ai uniquement transféré votre sujet de la section B2C FR vers la section B2B FR .

@fabidesca Bonjour et bienvenu dans communauté Kaspersky En attendant une suggestion de la part de ce Forum , veuillez consulter le Support Technique svp : https://community.kaspersky.com/b2b-forum-des-utilisateurs-francais-67/bienvenue-dans-la-nouvelle-communaute-kaspersky-96 Pour info article K-Lab FR : https://support.kaspersky.com/Cloud/1.0/fr-fr/134632.htm

@Raynie Please clean your browser cache and scan your system. Also , please download and run AdwCleaner as ADMIN. 1) ⚠ Don’t fix eventual detections ⚠ 2) Please attach the TXT Log in your next post FYI , if this community can’t provide a solution for your issue then you can always submit a request to : https://center.kaspersky.com > Summary > Technical Support Center > Request Technical Support > Create Request

@Raynie Welcome. Can you please post a screenshot from the Kaspersky detection Also please check the Kaspersky Quarantine ?

@bruno29 Bonjour et bienvenu dans communauté Kaspersky En attendant une suggestion de la part de ce Forum , veuillez consulter le Support Technique svp : https://community.kaspersky.com/b2b-forum-des-utilisateurs-francais-67/bienvenue-dans-la-nouvelle-communaute-kaspersky-96

@Yazur Bonjour et bienvenu dans communauté Kaspersky En attendant une suggestion de la part de ce Forum , veuillez consulter le Support Technique svp : https://community.kaspersky.com/b2b-forum-des-utilisateurs-francais-67/bienvenue-dans-la-nouvelle-communaute-kaspersky-96

@Freud2004 Welcome Yes you can delete above temp files No you don’t need to exit KIShttps://support.kaspersky.com/common/windows/1161 Please empty Recycle Bin after deletion.

@Ove Welcome. Please see this K-Lab article https://support.kaspersky.com/15423#block1

@gerikay Welcome. Can you please provide a GSI Log : https://support.kaspersky.com/common/diagnostics/3632

FLOOD Wrote : “We’re forbidden to use a translator” Correct FLOOD , because some online translated replies were containing fabulous mistakes which was unacceptable in this Forum.

@andrew75 Nothing wrong … I recently referred to French links in a Topic posted in the EN section containing French screenshots which may be easier for the OP.

@AAA111 Voici https://opentip.kaspersky.com

@AAA111 Voici le rapport Kaspersky Whitelisting https://whitelisting.kaspersky.com/advisor#search/cb40dc95bc75e70b6d538298949e8f29 Utilisez-vous plusieures suites de sécurité?

@AAA111 Bienvenu sur le Forum, veuillez consulter clamav svp, il s’agit d’un FP (Faux Positif)

@ladague When the update is offered choose for “Skip” ,the update will be added to the exclusions.

@Ramandeep Singh Please follow these steps : > Summary > Technical Support Center > Request Technical Support > Create Request > Request type : Feedback > I have a suggestion

@ladague Please see this K-Lab article : https://support.kaspersky.com/KSCloud/Win4.0_mr1/en-US/127697.htm “Skipped updates of installed applications are placed into the Exclusions list. You can skip individual updates as well as all updates for a specific application installed on your computer”

Please submit your suggestion to Kaspersky Lab : https://center.kaspersky.com

@TazActon Bienvenu sur le Forum. Veuillez consulter le Support Technique svp https://center.kaspersky.com/fr

Did you check the “Detailed report” after scanning ?

Yes you can leave it off , please see similar Topic

You are welcome , also please see this pinned Topic : https://community.kaspersky.com/kaspersky-internet-security-13/notification-of-detection-file-or-website-detected-1313 Additionally , Adware is not-a-virus ...

@Cactus7600 Please download and run AdwCleaner as ADMIN. 1) ⚠ Don’t fix eventual detections ⚠ 2) Please attach the TXT Log in your next post

@Cactus7600 Welcome. A first suggestion is to run the McAfee removal tool : https://support.kaspersky.com/common/beforeinstall/12826#block3

Plusieurs bypass (hors sujet dans cette communeauté) sont disponibles sur le WEB. Vous serez toujours le bienvenu. Cordialement. Berny