Berny

@umex I moved your Topic to the Turkish Forum Section where it will get better attention.

@umex Welcome. Are you trying on the Kaspersky Online Store ? https://www.kaspersky.com/premium

@RalphNicosia For KTS please go to : -> Settings -> Network Settings -> Encrypted connection scanning Also, can you please post a screenshot from “touch.kaspersky”

@RalphNicosia Welcome Are your Kaspersky reports displaying alerts ? Also , please disable the option 'encrypted connection scanning' ?

@Chonk Also, when proceeding with a new purchase on the Kaspersky Online Store you can use another payment method.

@Past My Best Welcome. Please download/reinstall on-top Kaspersky Total Security + reboot ? Also, please check → Kaspersky: Basic, Standard, Plus, Premium - info & FAQ → Q1

@Chonk Welcome. Please see the Post from @harlan4096 above your Post → Contact Kaspersky Technical Support.

@ywh Can you please provide your Edge and Kaspersky Protection extension version number.

@Sm4sH Please let us know why ?

@ISM Bonjour. Dans le cas ou le problème se reproduit veuillez consulter le Support Technique svp.

@Leemort Welcome. Please see : How to set up a connection via OpenVPN https://support.kaspersky.com/KPC/1.0/en-US/227551.htm

@Jeff77 Bonsoir, Veuillez soumettre l’objet ici https://opentip.kaspersky.com et demander une reanalyze svp. Pour info , veuillez consulter ce FAQ

@Jeff77 Bonjour et bienvenu sur le Forum. Pourriez-vous poster une capture d’écran de la détection de la part de Kaspersky svp.

@Guto This might be a glitch in the Registry , please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/

@Hashemalshaer Welcome. This problem could be related with your ISP 🤔. Please contact Kaspersky Technical Support https://support.kaspersky.com/b2c

@BSK Welcome. This community cannot resolve your problem , please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/ Is the status from the automatic payment on PayPal set on "Inactive" 🤔

@mcknrd This community cannot fix this problem , please wait for further assistance.

@amilanese Thank you for your feedback. Please try this ? Clear browser cache + reboot Reset browser settings to default + reboot

@amilanese Welcome. Please download and run AdwCleaner (*) as ADMIN and attach the TXT Log in your next post. Please don’t delete eventual detections. (*) No install required

@mcknrd Welcome. A similar issue fixed by @Igor Kurzin raised up in Topic → Can't Contact Support , please wait for further assistance.

@Pierre_Zorro Bonjour et bienvenu sur le Forum. Il me semble que la configuration de vos "Règle de l'application" ainsi que la "Gestion des application" sont correctes. Avez-vous vérifié : ► Gestionaire des périfériques → Bluetooth → Entrées et sortie audio → Microphone → Haut-parleur Je suppose que vos pilotes Audio sont à jour. Est-ce que le problème est résolu lorsque vour désactivez temporairement Kaspersky ? Quelle version Kaspersky utilisez-vous : → Comment connaître le nom et la version d'une application de Kaspersky

@ywh Welcome. Can you please provide your Edge and Kaspersky Protection extension version number. Please uninstall/reninstall & enable Kaspersky Protection extension ? → How to enable the Kaspersky Protection extension in Google Chrome, Mozilla Firefox, Microsoft Edge based on Chromium

@Robert Collins Welcome, Also and in addition to above paragraph (5) from @Flood and Flood's wife , please reproduce the problem and attach a HAR Log in your request to Kaspersky Technical Support.

@The Debugger FYI , only Kaspersky collaborators have access to your exchanges with the Technical Support.

→ Kaspersky: Basic, Standard, Plus, Premium - info & FAQ → Comparison of subscription plans Kaspersky Premium stands for a dedicated Technical Support assistance.