Berny

@MBY Bonjour et bienvenu sur le Forum. Veuillez poursuivre ici → Unable to unlock unlimited VPN access

@neolqo Please contact the Kaspersky Technical Support team → https://support.kaspersky.com/b2c/

@neolqo Welcome. Please submit your URL here → https://opentip.kaspersky.com/ and ask for "Reanalyze" FYI this community cannot correct your issue.

@tistou77 Bonjour, Une option pour supprimer les messages dans la Fenêtre Infos n'est pas disponible, en ce qui me concerne elles font de temps en temps surface et disparaissent après un certain temps.

@BlackEdition @Flood and Flood's wife In The links you are both providing : The modified screenshots doesn’t show up on a Windows device The modified screenshots are showing up on an iPhone/iPad iOS device → https://apps.apple.com/us/app/kaspersky-vpn-antivirus/id1089969624 In the links that I provide in the pinned Topics in the French (FR) and Dutch (NL) Forum section, the modified Screenshots are displaying on both Windows and iOS devices. → https://apps.apple.com/be/app/kaspersky-vpn-security/id1089969624?l=en

@erkut121 Please continue here

@BlackEdition This is clearly stated in this Kaspersky Blog → "Kaspersky Lab doesn’t offer an antivirus app for iOS", however Kaspersky for iOS is blocking dangerous sites.

@aveselov Please see this Kaspersky Support article : Problem accessing network printers or shared drives and folders caused by a Kaspersky application

@bruno.fernandes Welcome. Please submit your URL here → https://opentip.kaspersky.com/ and ask for reanalyze.

@BlackEdition FYI : The screenshots from version 2.76.0.116 in the latest publication on the App Store are modified, e.g. in the Anti-Phishing screenshot "Antivirus for your device" has been replaced with "Block dangerous links", this description is of course showing up as well in the iPhone application.

@jean24 Bonjour, 1) Veuillez vérifier → Gestionnaire des applications ? 2) Veuillez ajouter "bdcamsetup.exe" dans la zone de confiance svp ? → Exclusions et actions sur la détection d'objets  Indiquer les applications de confiance "Indiquer les applications de confiance"

@BlackEdition Welcome back. Since the first day that this Kaspersky Forum started i have seen multiple problems with invalid Kaspersky Licenses purchased on eBay and that's why i always post above recommendation.

@Balzaphon Welcome. Whats is your real geographical location ? Please reinstall on-top Kaspersky VPN ?

@MisterC Welcome. Please see Ransomware Threats Protection and Removal Also, in a lot of cases files can't be decrypted without the private key that is only known by the attacker

@Rob G Welcome. Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/

@Peter v will. Welkom op het Kaspersky Forum. Over welke foutmelding ging het ? Gelieve contact op te nemen met Kaspersky Technical Support → https://support.kaspersky.com/nl/b2c/nl

@Jeff77 Avez-vous sélectionné “Logiciel Malveillants” ?

@Jeff77 Veuillez consulter le Support Technique svp → https://support.kaspersky.com/fr/b2c/fr

@Past My Best You are welcome. I can't reproduce your issue 🤔, which Edge version are you running ? Maybe this : Kaspersky: Basic, Standard, Plus, Premium - info & FAQ → Q1 ? An on-top install means an installation on top of the existing version without uninstall. Under normal conditions Kaspersky license information + settings + bank accounts will be imported during the install procedure ... , to play safe it's always recommended to export the current settings.

@LICIL Please see → List of applications incompatible with Kaspersky for Windows

@Artur121212 1) Please try this : Clear Browser cache Reboot Test ? 2) Please try this : Reset Chrome settings to default Reboot Test ? 3) Please check this : Is your desktop shortcut pointing to “chrome.exe” , if there is an additional attribute behind “chrome.exe” please remove it ?

@Artur121212 Can you please post a full screenshot with all details.

@Artur121212 Any detections ?

@Artur121212 Please open Kaspersky main window > More tools > Reports > Detailed reports

@Rox4sVentus Welcome. Please contact Kaspersky Technical Support https://support.kaspersky.com/b2c/