Berny
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Posts posted by Berny
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I can’t guarantee you a fix but this looks like a problem that is related to version 21.3. Please proceed with an on top install after exporting your current settings and reboot when the installation is completed.
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@steveA Welcome.
Please upgrade to Kaspersky Standard ?→ Kaspersky: Basic, Standard, Plus, Premium - info & FAQ → Q1
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No if you are talking about the update failure of kb5034441.
Also, please see the post above your post.
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@Markus Hooge Welcome.
Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c -
@Mellee You are welcome.
If your license is not available here → https://my.kaspersky.com/MyLicenses#/portal/pages/licenses
please contact Kaspersky Technical Support→ https://support.kaspersky.com/b2c-
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@Mellee Welcome.
Please check in your My Kaspersky account > Licenses ?
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Welcome.
Please see Ransomware Threats Protection and Removal
Also, in a lot of cases files can't be decrypted without the private key that is only known by the attacker-
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7 minutes ago, templar said:
will Kaspersky's File Anti-Virus module still block it
The answer is YES of course 🙂
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@Mutasen Welcome.
Did you connect Kaspersky VPN to your My Kaspersky account ?
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@Bilal9890 You are welcome.
Please contact Kaspersky Technical Support :
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[Off Topic]
FYI and in addition to one of your previous quotes
"Hello @Berny, (your) intervention is unnecessary, the issue was *already* submitted":
Please note that anybody else is allowed to take part in these investigations and provide additional details,
you may have noticed "Good" vs "Dangerous" in the above Reports for domain. -
@rodferra Welcome.
8 hours ago, rodferra said:Can someone please remove the restriction?
Only Kaspersky Virus Lab can handle this issue,
On my side Kaspersky Open Tip is reporting as ❗ Dangerous , 🤔 let's wait for the verdict
Quote"Hello,
Your request has been forwarded to the Data Loss Threats Protection Group.
Best regards, Xxxxxxxxxxx , Malware Analyst
39A/3 Leningradskoe Shosse, Moscow, 125212, Russia Tel./Fax: + 7 (495) 797 8700"-
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@ruipedro1freitas Welcome.
Please check your subscription here ?
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Please see this Kaspersky Support article ?
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1 hour ago, Bilal9890 said:
pakistan
I am confused 🤔 ↓ Learn more about this subscription ↓
Quote"The use of VPN technology is subject to local laws and regulations. Kaspersky VPN Secure Connection should only be used for its intended purpose. And it is not available for downloading or activation in Belarus, China, Saudi Arabia, Iran, Oman, Pakistan, and Qatar."
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Please contact Kaspersky Technical Support → https://support.kaspersky.com/tr/b2c/tr
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According your quote (Friday 5/1/2024 03:15 AM) "(KIS) is activated and renewed with the subject Activation Card."
means that your KIS will continue to receive database till 03-01-2025. The confusing fact however is that your Activation Card states that the Activation Code must be used before the end of 2022 🤔 , anyway If you encounter any problem please contact Kaspersky Technical Support. -
Also, I have two accounts on Fnac and no problems 🤔
Please check your Browser extensions ?
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@Renaud Welcome.
Please contact Kaspersky Technical Support :
https://support.kaspersky.com/b2c -
Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/
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What is your geographical location ?
AV blocks BackBlaze
in Kaspersky Anti-Virus
Posted
@steveA No problem …
1) The upgrade from KAV to Kaspersky Standard is for free.
2) The download link for Kaspersky Standard is available here :
https://www.kaspersky.com/downloads#update-product