[Anti-Phishing notification]

@Emrys Welcome.

Please contact Kaspersky Technical Support
https://support.kaspersky.com/b2c/

[Kaspersky VPN unstable]

1 hour ago, わさびクッキー said:

 Kaspersky VPN was originally unstable

Welcome.
 

 

["Error: Connection Closed" frequently when using VPN]

@Schulte Correct 👍

@Colin Prime Please try this ?

• Power off / on router
• Clear Browser cache + reboot
• Flush DNS : CMD → '  ipconfig /flushdns ' + reboot
• Winsock reset : CMD →  ' netsh winsock reset ' + reboot
• Reinstall on-top Kaspersky VPN + reboot

["Error: Connection Closed" frequently when using VPN]

@Colin Prime

Please switch to Cloudflare DNS in your network settings ?

["Error: Connection Closed" frequently when using VPN]

@Colin Prime

Please try Cloudflare DNS 1.1.1.1 and 1.0.0.1 as secondary ?

["Error: Connection Closed" frequently when using VPN]

@Colin Prime

15 minutes ago, Colin Prime said:

 DNS Servers . . . . . . . . . . . : 198.51.100.1

Here is the current ping without Kaspersky VPN  🤔

["Error: Connection Closed" frequently when using VPN]

@Colin Prime

Please turn on your VPN and ping your ISP DNS Server IP address ?

 

[Toegang tot een website is geblokkeerd.]

@Friet

Graag gedaan.

De fix zal opgenomen worden in een volgende database update, u kan zelf af en toe een manuele update uitvoeren + reboot en nagaan of het probleem opgelost is. 

[Toegang tot een website is geblokkeerd.]

@Friet

Dit is een vals-positieve , zie verslag vanwege Kaspersky Virus Lab a.u.b. ↓

Quote

" Hello,

Sorry, it was a false detection. It will be fixed.
Thank you for your help.

Best regards, Xxxxxxxx Xxxxxxxx , Senior Malware analyst, Kaspersky Lab
39A/3 Leningradskoe Shosse, Moscow, 125212, Russia Tel./Fax: + 7 (495) 797 8700 "

 

[Major Problem With Spotify]

@Leon Cummings Welcome.

9 hours ago, Leon Cummings said:

Spotify Apk Mod 

Please don’t post off-topic interventions and don’t promote non official and unauthorized cracked software in this  Forum.

I amicably close this resolved Topic.
 

[E-MAIL]

@uco73

Can you please share your INC number.

[Toegang tot een website is geblokkeerd.]

@Friet Welkom op het Kaspersky Forum.

Uw URL is doorgestuurd naar Kaspersky Virus Lab, het verdict zal worden verstrekt zodra het beschikbaar is.
 

 

[one part of the " report function " doesnt show a whole year's reports]

@little vex

This a a strange issue 🤔 , for privacy reasons we don't request system logs and unfortunately Kaspersky Technical Support is not available for Kaspersky Free ...

[Your account will be deleted]

Hi Luc,

Deze url verwijst naar een officiële Kaspersky website 👍

[Your account will be deleted]

@LucVDB Welkom.

Het is inderdaad zo dat Kaspersky sedert enige tijd ongebruikte accounts verwijdert, kan u a.u.b. het volledig e-mail adres opgeven zodat ik dit even kan nakijken.

[New Tab Page Hacked]

@Bmisrasi

Please download / run AdwCleaner (*) as ADMIN and post the TXT-log before cleaning eventual detections.

(*) No install needed

 

[New Tab Page Hacked]

@Bmisrasi Welcome.

Kaspersky is blocking malware.
Please set your homepage e.g. on Google?
 

 

[Webcam/microphone remain blocked after unblocking]

@paolo-56

Please see screenshot below.

If however you suspect a malfunctioning in Kaspersky, please contact Kaspersky Technical Support
→ https://support.kaspersky.com/b2c/

Spoiler

 

[Webcam/microphone remain blocked after unblocking]

@paolo-56

Also and in addition to @SystemInfo 

 Please see  Webcam and Mic Control

Spoiler

→ Go to Privacy → Webcam and Mic Control settings → ⚙️ → Intrusion prevention
→ In the list, select the application for which you want to allow/deny webcam access.
→ Right-click  application name → select “Details and rules” to open  “Application rules” window
→ Select "Rights" →  Suspicious modifications in the operating system →  Access webcam
→ Action  →  ? Allow / Ask user / Deny ? → Save

[Stubborn malware/virus]

@jackbruns28

Also, downloading and running AdwCleaner (*) as ADMIN is another option to clean Browser Hackers.

(*) No need for installation.

[Weird KL Drivers on my system after uninstall.]

@Xeno1234

Please see  Kaspersky Virus Removal Tool 2020

There is no reason to worry , all objects above are published by ‘ AO Kaspersky Lab ‘

 

[Weird KL Drivers on my system after uninstall.]

@Xeno1234 Welcome.

KVRT 2020 is a clean application , also please see this Topic 

 

[one part of the " report function " doesnt show a whole year's reports]

@little vex

What is the version of your operating system ?
Please clear your report + reboot ?
 

Spoiler

 

[one part of the " report function " doesnt show a whole year's reports]

@little vex Welcome.

6 minutes ago, little vex said:

kaspersky version is 21.15.8.493(a)  free version

Please install on top Kaspersky 21.16 ?

[VPN usage ?]

@Sitoun Bonjour et bienvenu sur le Forum.

Actuellement votre version VPN gratuite est limitée :

Quote

"La version gratuite de Kaspersky VPN Secure Connectiоn permet d’utiliser 200 Mo de trafic chiffré par jour (300 Mo si l’appareil est connecté à My Kaspersky) pour un nombre illimité d’appareils, le pays de connexion est sélectionné automatiquement. La version Premium offre un trafic illimité pour 5 appareils et un choix de plusieurs serveurs virtuels pour un mois ou un an, selon le type d'abonnement."

Veullez consulter → Obtenez plus de trafic dans la version illimitée de Kaspersky VPN

• Trafic illimité
•  Choix du pays de connexion → Emplacements 

4 hours ago, Sitoun said:

 à quoi le "VPN" me servirait ?

Kaspersky VPN crypte votre trafic internet et masque votre identité en ligne.