I tried to un-install the software completely but something went wrong. It is no longer in the list of programs that I can uninstall listed in the Windows Control Panel->Programs. However it is still popping up in the windows systray. I expected to be able to find a Setup.exe that I could run to carry out a complete un-install but was not able to find one. I have also seen similar issue to what was described in this thread, but now I just need help uninstalling the product from my computer. Thank you in advance. The version is: 5.0.0.3886. I have tried to download and re-install but it says it cannot and to contact technical support. It is on a Windows 10 Pro computer.
