When I sent a mail asking why they needed that kind of ID my transaction was cancelled with no explanation.
After a follow up mail from me I was told because I had not replied favourably to the original request. Still no explanation why they need that information.
Very disappointing. Great product, awful customer service.
Requiring unnecessary personal data to complete purchase
in Kaspersky Total Security
Posted
I just had a similar experience.
When I sent a mail asking why they needed that kind of ID my transaction was cancelled with no explanation.
After a follow up mail from me I was told because I had not replied favourably to the original request. Still no explanation why they need that information.
Very disappointing. Great product, awful customer service.