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Beacon_of_hope

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Everything posted by Beacon_of_hope

  1. On account page there is tab Security and privacy but there is no option for a password change...
  2. On kaspersky.com I can't find free version. I search in home products but they all required payment...
  3. OK, I presummed that FF should do this automatically for TB because there come from same firm😆 I did this again only for TB and now it works. I now can see both Kaspersky certificate in FF and TB. Thanks :)
  4. Ok, thanks for clearing that up. Followed instructions from my first post: How to add the Kaspersky root certificate to the Mozilla Firefox or Thunderbird certificate storage - I successfully exported and imported certificate in Firefox. Than I followed instructions from your link. At step where I need to open Firefox and Thunderbird, in TB I got again that message about add to exclusions. When I switched again to Windows certificate in Kaspersky, message is gone. So it worked without problems with FF but why did I saw that message in TB. Link in first post stated that I only import it in Firefox. I now looked and in certificates setting in FF I can see this new Kaspersky certificate I imported, but it isn’t anywhere to bee seen in TB. So should I import it also in TB?
  5. Should I try instructions from link I posted in my first post? Should I use both of them: 1. How to add the Kaspersky root certificate to the Mozilla Firefox or Thunderbird certificate storage 2. How to reconfigure Mozilla Firefox and Thunderbird to make them use the system certificate storage
  6. I selected in Kaspersky “Use Mozilla certificate store”, saved settings and when I entered FF I got this: So it didn’t work. What now?
  7. Hi, I got this message couple of days ago, I think it is maybe because of new Thunderbird update, not sure. After months of use this is the first time I got this message. When I click learn more it opens this page. https://support.kaspersky.co.uk/14620?cid=SAAS_21.3&utm_source=interceptor&utm_medium=product&utm_campaign=SAAS_21.3 So do I need to follow those steps on link? What is the meaning of that message? What do I lose if I don't use these instructions?
  8. I think they fixed it, I tried today to search in Swisscows more than 15 times in Brave and 10 in Firefox and I didn’t get this message. I will still test it but I am 95% sure it is fixed😁
  9. I scanned my system with KC free and I have passive free scanners Malwarebytes and SuperAntiSpyware, everything is clean. If Kaspersky team is able to replicate the problem then I am sure that it is not my PC. So Swisscows is the problem, I must wait for them to fix it? Until than better to use some other google alternative? I will also try to get in touch with them to explain them situation. What did you mean by that picture from Kaspersky virus experts: “You are required to please, remove the link”
  10. Ok, thank you very much, good to know you are aware of problem😃 In Brave browser I have add-on Emsisoft browser security (tryed disabling, problem remains ), I know that Kaspersky doesn’t fully support Brave so I use that add-on as additional protection. I also replicated problem in Firefox (didn’t install there Emsisoft add-on), but judging with link you provided you already know that. Waiting for Kaspersky Technical Team response 🙂
  11. Hi, I have Kaspersky Security Cloud free version 21.2.16.590 (b) and Brave browser. In Brave browser I use Swisscows.com, it is Swiss well respected privacy search engine. Almost every time when I search something I get this pop up from Kaspersky: and when I click on it I get this: Swisscows should be trusted site, why is this happening? On other pages it works fine, no pop ups.
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