Jump to content

Batzebutze

Members
  • Posts

    4
  • Joined

  • Last visited

    Never

Reputation

8 Neutral
  1. Hello everyone, finally the support could help me and we fixed the problem. At least I do not fully understand which of the several executed steps is the solution, but I can tell you what probably could help: Update every involved components (Windows, Kaspersky, Browser) Use the restore settings function of Kaspersky After every change you do always restart your computer At least everything I did to fix that problem seems not to be working. But after several restarts of my system it finally worked again after I executed all steps the support told me to. Don’t hesitate to contact the support members. They are really fast and good in the work they do!
  2. The letter is (h) Why you need my windows logs? I just want to know which settings I need to change to make Kaspersky stop me from uploading new videos I don’t need any help with parental control, just wanted you to know that I do not use this functionality deactivated means, that I do not use the functionality “parental control”
  3. Hello and thanks, My Version of the Total security is 20.0.14.1085 I tested it on Google Chrome and Firefox, same problem There is no problem with parental control, it is deactivated. My problem is, since a few weeks I cannot upload YouTube videos anymore. I did not change any settings or something else. One day to another I got this problem. When uplaoding a video you can see a progressbar and this bar stucks after a few percent. That’s the whole problem. ANd I do not know which configuration in the settings is responsible for this issue.
  4. Hello everyone, since a few weeks my kaspersky makes it impossible for me to upload new videos on my YouTube account. The upload stucks after a few percent of progress. When I deactivate Kaspersky the upload works, but that cannot be the solution. I already tried to set YouTube into the list of trustworthy websites. Can you tell me which configuration in the setting can fix this problem please? Other information: Parental control is deactivated and I did not change any settings. It just stops working a few weeks ago.
×
×
  • Create New...