BALTAGY

Not using VPN, for me Egypt This happened before when there was a maintenance

Kaspersky free 21.13.5.506 but it download last version during install as i know

You can via site not to activate the app

It's not the email, i tried another, it seems there's another maintenance without saying anything on My Kaspersky as usual

Same here

Hi, Today i can't log in to My Kaspersky via app but i can log in via browser Also when i delete a device it keep coming back Is there a maintenance on My Kaspersky site ? if yes why there's nothing that say there's a maintenance and it's time when it will start and end ?

Tested it on real system and same problem

The first pic you didn't check the partition that's why no scan in right click, but on my video i checked the partition

I know we can scan throw the program but via context menu is faster and easier

Hi, Kaspersky Free context menu is missing when i right click on a partition, but it's there when i click on folder or file

Same happen with Security Cloud Free Also not sure why it's 1 month not 365 days ?!

@Igor KurzinAny update on this ? Also another one is when i right click on a folder or file Kaspersky scan option is there but when i click on a partition it's missing Thanks

I made a video and did register with 2 mails, one i choose Egypt and the other i choose Russia https://youtu.be/P3zsdBOYX9o Also when i choose Egypt or middle east i can use 2 devices only, when i choose Russia i can use 3 devices as before

It wont change to 365, when i use another mail (not the same mail) to register and use reign NOT middle east or Egypt it work fine and gives 365 days Free version should give 365 days not 31 days Also what will happen after 31 days ends ? it will renew ?

Any update on this ?

Sent

I did find out it's related to reign, when i choose Egypt it activate 31 days, but choosing Russia it activate 365 days Not sure if it's a bug or something changed, sadly can]t contact support since it's free version

Can we ask the support about this? to see if it's a bug or what changed ?

Is the free version have a trial option?! Once i install i get asked to enter the email, after that i get 31 day only, it only started to happen today I even started over and changed my system and used another email with same results Also tested the free version not cloud free with same results, also tested both versions in vmware

@BernyToday Once i activated Security Cloud free is say 31 days only not 365 as before Is this a bug ? or it will renew after 31 days ?

I did, even it’s not only this file, it was just for testing, exclusion not working at all and i saw a few reported the same with older builds https://opentip.kaspersky.com/EC9D374702988A8C822BA9B6D96AEBBCBA2E466D497549FA176C48725F4098C5/

@Berny Still not working

Win version: 7/10 21H1/11 21H2 Product: Kaspersky Security Cloud Free 21.3.10.391 Hi, Exclusion is not working at all, i tried to exclude the folder/file/hash even adding the files as trusted nothing works also disabled the antivirus/restarted the system and still not working Once i access the files or scan via right click, it get detected Also tested v 21.3.10.391 without update and after updating it to (f) with same problem Here’s a video while trying to exclude a file Link Thanks