Jump to content

askarl

Members
  • Posts

    3
  • Joined

  • Last visited

    Never

Reputation

0 Neutral
  1. The medical site I’m in has a download file process that’s working the same as having their office send it to me directly. I tried five times before bothering them and the results were all the same. Only exception is that when their office sent it, screenshot 353 showed up. I was thinking, COOL!! That password didn’t do anything. I called them and they said they didn’t put it in there. Options on getting my files are, they’ll burn me a CD, They can fax them to me 50 pages at a time, or I can drive to their office and pick up a printed version. Presently, I have a note in to them asking if there are any other options and why they can’t email them to me? I don’t run into very many zip files, but I don’t remember this ever being an issue. I, personally, believe its my PC.
  2. I spoke directly to the person that sent the files and they say there’s no process in place to add a password. Only real reason I’m checking with THIS forum is because I just started with this product and this is a new issue. I may have to try this in a Windows 10 forum.
  3. I don’t generally add passwords to my home computer, but I had to download a zip file of my medical records from the hospital and its requiring a password to extract and save, I’ve tried all the passwords that I generally use on this PC, but no success. I guess my first question would be, did Kaspersky automatically install a password? I tried my Kaspersky password also. I also checked with the hospital to see if they put a password on it. My second question would be, I see plenty of online assist hits concerning this but they all, (so far), require a download of an encryption program, That alone seems risky. Anyone have any positive experience with those? Just use the title of this conversation in your favorite search giant.
×
×
  • Create New...