The medical site I’m in has a download file process that’s working the same as having their office send it to me directly. I tried five times before bothering them and the results were all the same. Only exception is that when their office sent it, screenshot 353 showed up. I was thinking, COOL!! That password didn’t do anything. I called them and they said they didn’t put it in there. Options on getting my files are, they’ll burn me a CD, They can fax them to me 50 pages at a time, or I can drive to their office and pick up a printed version. Presently, I have a note in to them asking if there are any other options and why they can’t email them to me? I don’t run into very many zip files, but I don’t remember this ever being an issue. I, personally, believe its my PC.