[After upgrade to version 12 service started end directly stop]

Hello

I have same problem

with this ticket number:

INC000011685862

 

Thank you.

[Update database of KSC]

I read it.

I uninstalled KSC  4 days ago, then installed and retored backup.

Then update folder is empty, and I dont have any package without KES 11

 

[Update database of KSC]

Hello

I run this command, but when I start Updat task it load HTTPS://…. links again.

(attached screenshots)

And stay on 44%

[Protection status report]

Do you mean I must to add one system from that Vlan As update agent in first KSC?

 

[Protection status report]

If I don’t want to slave server, I can’t access IP’s from that VLna?

How do I make  distribution points?

 

[Protection status report]

I have a network that is divided into several vlan.

I have two KSC in this network.

I want to get report about Antivirus status from all Systems in this network, In one KSC I get  “Protection status report” from reports, and export list of “Device Discovery” with IP.

But I don’t and any IP from one vlan.

I want to have a report from statuse of all systems in my network, from one KSC.

 

 

[Update database of KSC]

I don’t have any problem befor that.

about 1 month ago it get update normally.

 

[Update database of KSC]

Hello

I unisnall KES 11, install Kaspersky Security 10.x for Windows Server, cleare update history, then start “Download update task” again.

It start from 12:43 , I get some “timed out” and It just run to 44% after 1 houre.

Is it normal?

 

[Update database of KSC]

Ok

What should I do to solve update issue?

 

[Update database of KSC]

Sorry
I attached them.

I have a a ticket:  INC000011566500   Jun 8, 2020, 2:28:42 PM

My request is very important.

About 4 KSC from 4 company’s have this problem.

(attached files from one KSC- In company account I attached from another company too)

 

[Update database of KSC]

Hello
I have a KSC 11.0.01131.
This console was not updated everyday, I try to upgrade it to KSC 12 but after it KSC don't connect again. (I check services, run "switch account utility", modify it from control panel, ...) but not solved.
I uninstall it, install KSC 11 and restore last backup.
Then update task run to 44% but It stays the same, from 2day's ago.
I worry about this, clients don't get update some days.
I attached GSI and Update task.
Please help, It is a big problem, and admin asks me to explain.

Thank you.