[child request for extra time]

Hello @Archimedes,

Thank you for posting back & the additional information👌  

& hello @Zepkno, 

Welcome back & thank you for the update👌

• We’ve checked and confirmed, requests from Windows devices are being received as Android push notifications and KSK app notifications, but must be actioned by responding via MyKaspersky account

Thank you🙏

Flood🐳

 

Just so I'm clear, in my android app I should be getting a notification when my child requests additional time?

[child request for extra time]

Hello @Archimedes,

Welcome!

• Is the problem (you) not receiving notifications at all or not receiving notifications to (your) iOS phone? 

Please let us know?

Thank you🙏

Flood🐳

 

I'm using Android phone, children are on W10 PC.

When child requests more time, I dont get notification on phone and request is not visible inside Android app. It is however visible via web based UI

[child request for extra time]

I’m also having the same problem and understand perfectly what those parents are complaining.

just want to stress that I’m using IOS 13 and having the same issue.

Kids: windows 10 / set to BLOCK at 10pm/ When blocked, Kids use “Ask for more time” button

Father: iPhone 11/ IOS 13/  Receive ALL Notifications set/ NO NOTIFICATION asking for more time received

then I go to my.kaspersky site, their request for more time is there.

when Kaspersky is going to address this issue?

 

I’m also having this issue, it’s the one flaw in such a great App.

I was hoping the answer was going to be to get a paid subscription but it seems like this isn’t going to solve the problem either.