As I’ve mentioned on title, my connection keeps getting disconnecting after sometimes few seconds sometimes 1- 2 minutes later. I’ve tried uninstalling and re-installing VPN program, resetting my router and changing my dns. My Windows and Kaspersky VPN program is up to date. VPN program is on version 21.3.10.391 (f).
I’m also unable to open support ticket because “Application and system info” part is empty and won’t let me choose anything.
How can I proceed?
Hello, I'm new to this program and had issues with intermittent disconnect. I tried most things I read on this forum. The last change I made seems to work.. may not work for everyone.
I had to change the firewall settings and allow KaperskyVPN.
Settings/ windows security/ firewall network protection/ allow an app through firewall/
Click on allow another app
Browse for files c/program files/ kap lab/ ksde.exe
After that change the app stopped disconnecting every couple of minutes.
Kaspersky VPN keeps disconnecting
in Kaspersky VPN Secure Connection
Posted
Hello, I'm new to this program and had issues with intermittent disconnect. I tried most things I read on this forum. The last change I made seems to work.. may not work for everyone.
I had to change the firewall settings and allow KaperskyVPN.
Settings/ windows security/ firewall network protection/ allow an app through firewall/
Click on allow another app
Browse for files c/program files/ kap lab/ ksde.exe
After that change the app stopped disconnecting every couple of minutes.