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Anya

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Posts posted by Anya

    Kaspersky protection extension causing delays in facebook.

    in Kaspersky Security Cloud

    Posted

     

    1. If you do decide to install Kaspersky Internet Security, the Kaspersky Protection extension has greater functionality than Kaspersky Security Cloud Free. 

     

    Hey @Flood and Flood's wife ty! 

     

    Can you tell me which functionalities Kaspersky protection extension would have in case i decide to buy KIS? I need this information to decide if i could let the extension disabled until you fix the problem

     

    Ty!

     

    Kaspersky protection extension causing delays in facebook.

    in Kaspersky Security Cloud

    Posted

    Hello @Anya, 

    Welcome back!

    1. Yes, there’ve been other reports of a similar issue. 
    2. Please clarify, which Kaspersky software (full name), version & patch(x) is installed, on the Windows Taskbar, rightclick the Kaspersky icon, select About ? 
    3. If the software is KSC Free, the functions available for the Kaspersky protection extension are limited to the Kaspersky Onscreen virtual keyboard, disabling the Kaspersky Protection extension would not impact browser security. 

    Your topic is in Kaspersky Security Cloud section, but you’ve added a Kaspersky Internet Security tag… 🤔

    Please post back?

    Thank you🙏

    Flood🐳 +🐋

    Kaspersky Security Cloud package comparison

     

    Sorry for the confusion with tags. 

    I was using the last and updated version of KSC free. I can’t confirm the patch cause i uninstalled it a few days ago in consequence of this problem with the extension. I was testing Kaspersky cause i would buy the Kaspersky Internet Security version. I gave up in the last minute as result of this problem and cause i didn’t want to use the problematic extension but i didn’t have any idea about the impact to security it could cause. That’s why i tagged KIS too. 

     

    Kaspersky protection extension causing delays in facebook.

    in Kaspersky Security Cloud

    Posted

    I recently uninstalled KSC because i noticed Kaspersky Protection extension for Edge and Chrome was causing delays in facebook.

     

    I tested the extension with a fresh installed windows 10, with just Kaspersky protection extension enabled. When using facebook with the extension enabled, scrolling up and down had a significant delay between mouse action and screen result. Typing was also affected, with delays between word typing and screen results. 

     

    Disabling kaspersky extension always solved the problem. The tests were conduced with Antibanner, Antitracking and SafeMoney disabled. I tried to enable and disable URL scan check but it didn’t make any difference. The problem was significantly worst with new Edge. 

     

    I have 2 questions:

    Are you aware of this problem?

    How security would be impacted if I disable the extension in Edge? I mean, do I really need this extension if i wont use url advisor (i can use other exntension to replace this function), anti tracker, anti banner and safe money?

     

    Ty

     

     

    Spyshelter system protection is compatible with KSC free?

    in Kaspersky Security Cloud

    Posted

    I’m using Spyshelter Free to complement KSC free and control my firewall rules.

     

    Spysheltter free have 2 modules: 

    System protection and Firewall.

     

    I don’t expect any incompatibilities with the firewall module, but should I disable the system protection? Kaspersky already covers it? I’m trying to complement the lack of app control feature from KSC fre.

     

    According to Spyshelter help, system protection is described as:

     

    “System Protection

     

    Your computer has important system areas which, when harmed, can cause overall system instability. These areas include the Windows Operating Registry and the physical RAM.

     

    SpyShelter System Defense Module is a proactive component that protects important system areas against any malicious software that might harm your system. As it protects your system, it also prevents any malicious applications from injecting malicious codes [DLL injections] into trusted components.

     

    The SpyShelter System Defense is equipped with anti-action methods to prevent this from happening. In addition, it blocks malicious applications that use Kernel Driver Loading: these infect the system by installing code into your computer’s operating system.

     

    This module also protects you against malicious applications that can modify values inside the Windows Registry.

     

    The System Defense Module can protect the most important areas of your system. It's also able to prevent malicious applications from putting any module of SpyShelter out of operation. This is a proactive method of protection. System Defense Module does not only protect you against known threats but also protects you against unidentified and unknown threats.

     

    Unique Protection System Against Malware

     

    System Malware directly attacks your operating system. The main attack methods are:

     

    •Global Hook Installation

    •Rootkit Installations

    •Thread Context Changing

    •Direct Physical Memory Access

    •Remote Thread Creation

    •DLL Code Injection

    •Kernel Driver Loading

    •Program State and Memory Modification

    •System Critical parts  Registry Modification

     

    If a malware infiltrates into your system, it may cause system instability. Your operating system may become unstable. The system usage level can be changed, causing many undesirable effects in your system hardware. In conclusion, when the operating system and its hardware are damaged, you will risk losing your valuable data and you will also experience financial damage.

     

    SpyShelter's System Defense Module is designed to protect you against malware, thanks to its proactive protection method.”

     

     

    Cloud detection and KSN for home users

    in Kaspersky Internet Security

    Posted

    Ty @Wesly.Zhang 

     

    I got worried about KSN after reading some concerns on malwaretips considering KSN privacy. 

    https://malwaretips.com/threads/kaspersky-and-cloud-privacy.100547/

     

    Btw,

    UDS = Urgent Detection System

    and 

    VHO= Very Harmful Object

    ?


    Hello @Anya 

    About UDS and VHO, Yes, It is.

    Acutally, As I think, Only I think, Only I think, Only I think. (The very important things need say three times.) The privacy information is classify as two big direction.

    One, Content data directly generated by you and could directly identify your personal direct data. Such as camera photo, Identity information with financial attributes and social relationship ( Bank account, social insurance account, online payment account, SNS account, etc)

    Two, Indirectly reflect the data of a specific individual. Such as web browsing history, Online purchase history or Online transaction records, etc.

    For me, I am very concerned about the first category, because this can directly mark some of my characteristics. You can follow these information to find me or let me lost somethings. I think these information data sholdn’t be sent to online store. The second type of information data, advertisers will be more interested. I don’t care about it. But now advertising has become a technical job. The ad network uses a variety of technologies to track the user's browser. When the user visits a web page where the ad network is located, the appropriate ads will be pushed to you after the big data analysis of the user's previous online transaction records. They instruct people who have bought this thing to buy the next thing or other things in this category. We call it the Association function. So They don’t know who are you, but they know your favor habbit better than you.

    There is a model online, the Kosinski model, Let’s take a look at, Is this a little exciting or shock? :

    Based on an average of 68 "likes" on Facebook, you can predict the user's skin color (95% accuracy), sexual orientation (88% accuracy), and political orientation (Democratic or Republican, 85% accuracy). Predictable content goes far beyond this, but also includes intelligence, religious beliefs, and the use of alcohol, cigarettes, and drugs. Based on the data, you can even infer whether someone's parents are divorced. After continuous research and improvement, the model has become more and more perfect, that is, based on only 10 likes, he can evaluate the subject more accurately than the subject ’s colleagues; 70 “likes” are enough for him to The friend of the examiner knows the subject better; 150 likes can make him know the subject better than the parents of the subject; 300 likes can make him know the subject better than the partner of the subject. Based on more likes, the understanding of the subjects even exceeds the subjects themselves.

    All right, I said too much my idea about personal privacy. Let’s take about kaspersky. Do they sent

    camera photo, Identity information with financial attributes to their servers? If there is such behavior, then this company can push GG to end the game. This is a criminal act and will be punished by law over the world. You may or may not believe some information in the KSN privacy policy. You can participate in KSN or not. But I think and believe that the necessary interactive transmission of threat information is very necessary. Such information does not involve specific individuals. Compared to the uploaded data stored on the server, I am more worried that the data is accidentally leaked.

    I am writing so much, it is considered to be practicing English and have a nice weekend.

    Best regards.

    Ty for @Wesly.Zhang for such a complete answer (and for practicing your english)! First of all, i agree that the first part of the information you detailed should never be sent/used by anyone, neither kaspersky.

     

    But about the second part, I have some concerns with KSN because it can collect a very wide kind of information. Among that info, it has some that are very (very very very) difficult to understand how they could help to improve Kaspersky signatures (but easy to understand how they could damage user’s privacy). I’ll example some of the (removed from the KSN pp):

    3. (...)unique ID of the computer, (...).
    4. (...)wireless network name, checksums (MD5 and SHA256) MAC address of the access point, attribute of the computer being powered by a battery or power grid, attribute of DNS availability, (...) unique IDs consisting of the unique ID of the computer, unique ID of software installation on the computer, name of the wireless network, and MAC address of the access point; information about wireless networks available for connection: network name, MAC address of the access point, information about network security and signal quality level; attribute of a VPN connection being used, category of wireless network configured in software, (...) local time of the start and end of computer connection to the wireless network (...) list of available wireless network access points and their parameters

    5.(...) URL addresses of the websites visited and time of visits,(...) search queries, (...)

     

    And I’m just citing a few problems. Those I marked in red have no obvious reason but can represent a huge invasion of privacy. Why the hell Kaspersky needs to know the name of a wireless network for example? What about mac address? TIme visiting sites? 

     

    All that without mentioning the kind information they can collect in case something is found. As far as I know, it could include even temporary ram information - that could have a copied password for example, or even other personal information.

     

    THat’s why I need to understand KSN better. I would like to participate in a security network and help the community, but the kind of information Kaspersky requires is very difficult to accept. So at least I need to know what kind of impact it could cause if disabled, in terms of security. 

     

    BTw, I’m practicing my English too haha

     

    Cloud detection and KSN for home users

    in Kaspersky Internet Security

    Posted

    Hello,

    As I think. The detection rate of offline detection is not much lower than that of online detection. So the answer of your qustion is:

    Sure.

    Yes.

    Absolutly Yes.

    Regards.

     

    But according to https://usa.kaspersky.com/about/data-protection

    Home users not sharing data with KSN will not lose cloud protection, but if many choose this option, the overall level of security will inevitably be affected in the long run. If a corporate user opts out of KSN, it means that they will not be able to receive cloud protection at all, unless they apply an additional layer of protection – Kaspersky Private Security Network - which provides them with the advantages of cloud protection without any data leaving the company’s facility.

    So it seems that disabling KSN would still allow me to have cloud protection, isn’t?

    If so, the detection results should not be so bad as AV comparatives showed. Correct?

    Cloud detection and KSN for home users

    in Kaspersky Internet Security

    Posted

    Hello, with the recent results from AV-comparatives showing a big difference between cloud and offline protection, i was wonderinh if Disabling KSN would cause any impact in detection rates. 

    According to my reaearch and  understending, disabling KSN would make me not send any samples for kaspersky and be dependent of the regular signatures updates, that always happens after some hours. I would not have the beneffit of instant access to the last AV signatures. But that would only mean a few hours delay between my signatures and KSN signatures. Correct?

    So, i have a few questions:

    1)Disabling KSN would have any other impact?

    2) I would loose access to cloud signatures?

    3) Siabling KSN would mean my detection rates would be so bad as those offline detection rates showed by Av-comparatives

     

    Unencrypted connection requests from Kaspersky Protection? [Solved][Closed]

    in Kaspersky Internet Security

    Posted

    Hello!

     

    I was inspecting “Kaspersky Protection” connections through Firefox: about:debugging#/runtime/this-firefox.

     

    I read somewhere that the extension only worked locally, but it was requesting some connections with what seems to be kaspersky labs server through a non encrypted connection (HTTP protocol). If i’m right, it would be exposing all sites you visit. 

     

    As example: i accessed 3 sites: google.com; facebook.com and malwaretips.com

     

    I can't update for patch J [Solved][Closed]

    in Kaspersky Internet Security

    Posted

    @Sib3riX, 

    Thanks👌 !

    @Anya, 

    Additional information from: Kaspersky Lab Support, Sent: Friday, 10 April 2020 13:05

    Patch J specific interface improvement changes:

    1. Support of the latest Chromium based MS edge but Mac still does not support the browser.
    2. Added "View activation code in My Kaspersky" buttons to Support and Licensing windows.
    3. Removed the option to "Disable automatic update to the latest version".
    4. Added "Don't ask again" option to Kaspersky Protection installation notifications.
    5. Common Anti-Banner bug resolved which prevented filtering of YouTube ads.

    Thank you🙏

    Flood🐳

     

    Very important fixes. Specially the Edge support! Ty

    I can't update for patch J [Solved][Closed]

    in Kaspersky Internet Security

    Posted

    Hello @Anya, 

    Thank you for the update👌

    • Regarding support: according to previous Kaspersky Lab, written advice:

    quote

    KLab OLC Tue 05-November-2019, 04:50:12 pm    
     
    All saleable products will have technical support. Non saleable products will not have technical support but depends on agent's discretion.

    unquote

    • The Edge Chromium fix is in patch J.
    • Try a clean install from the Global site.

     

    Hey! I installed the global version of KIS and after reboot it was updated to patch “i”. However, the global version is english, and despite i can understand, i would prefer to use the portuguese version.. Do you have any idea how to revert it to portuguese without reverting the patch to H again? Furthermore, even with the global version, i’m not able to get patch J. Any idea of which countries already received it?

     

    • If you wish to share a GSI & Windows Logs, we’re more than happy to look at the data. 

    Thank you🙏

    Flood🐳

     

    How can i do that?

     

    Ty for your support

     

    I can't update for patch J [Solved][Closed]

    in Kaspersky Internet Security

    Posted

     

    ​Hello @Anya,

    imo, 2 months is outside normal expectations🤔

    1. Was the clean KIS install from the Global www?
    2. Has a KIS software compatibility check been run?
    3. Also, reset KIS to Default settings, reboot, login, run a manual Database update, if the issue persists, please contact Kaspersky Technical Support, provide them with a full history, GSI & Windows Logs, & images if relevant.

    Please let us know the outcome when it’s available?

    Thank you🙏

    Flood🐳

    1. It was downloaded from here: https://www.kaspersky.com.br/downloads/thank-you/internet-security-free-trial
    1. Yes
    2. It is with default configs

    I tried to contact the technical support but they asked where i bought KIS. But i’m actually trying it before buying because i need to know how it will work with the new Edge. At the moment, with patch H, i’m facing a few bugs with Kaspersky and Edge. So, unless i can figure out how update it and test patch J, i wont buy KIS. And it seems the technical support is not available for trials, isn’t? 

     

    I can't update for patch J [Solved][Closed]

    in Kaspersky Internet Security

    Posted

    AS i wrote it depends by your region for example on Brazil Website KIS is version kis20.0.14.1085abcdept_19514.exe which means that is included patch e only and before you install this package kaspersky will search for newer version if it available then downloads automatically and also after installation do manuál update and restart PC for (this step install newest patch) if it is available of course.

    You can ask kaspersky Brazil team about patches. 

    Well, ty i guess. I just wish the process of patch update would be faster. I think you agree that 2 months is a lot in terms of AV updates 😓

     

    I can't update for patch J [Solved][Closed]

    in Kaspersky Internet Security

    Posted

    Did I understand the opening poster correctly that they are still on Patch h?  If so, I just wanted to say that I have recently installed KIS 2020 and it would not update past Patch h as well.  I would have thought that it should update to Patch i, as it was released in February, as Anya mentioned.

     

    I have opened a ticket with Technical Support, so we shall see what they come up with.

    I have the same problem. I don’t understand why i’m still stuck with patch H if they already released patch i and j! At least i should have received patch i. As i said, i’m looking for patch J because it adds compatibility with Edge - the browser i use. 

     

    Hi nexon, thanks for the help. 

    I’m from Canada.  It was a clean install of KIS 2020, and just previously to install, I had refreshed my copy of Windows 10 using the media creation tool.

    I looked in detailed reports > update reports but didn’t see any error messages.  The databases seem to be updating OK.

    I’ve sent a GSI report to technical support yesterday, so I’m just waiting for them to get back to me.

     

    I just made a fresh install too. I installed KIS 2 days ago from the scratch . And i’m still with patch H. I just made the changes @FLOOD  suggested but nothing happened yet. BTW, i’m from Brazil…

     

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