[macOS 13 very slow login after installing Kaspersky]

13 hours ago, MarvinG said:

I am glad that because of my email to Kaspersky Support, Kaspersky may not have initiated any action to fix this issue even if this was reported 3 months ago here in the forum.

 

still, Kaspersky can make it better.

without the patch, it took my bootup time 1.5 minutes.

with this patch, it took the bootup time now for 17 seconds, big improvement.

without Kaspersky installed, the bootup time of Mac M2 16GB ram is 8 seconds.

 

It is sad that it came to this and took this long to find a fix. When I contacted Live Chat Support, they claimed it is not possible to downgrade Kaspersky. I pointed them to this thread on the forum and said look at your employee Danila T's posts. They are recommending to downgrade. Someone has to be wrong. We now know Live Chat was useless as Danila T. came through and posted the link for Kaspersky 23. I gave live chat a 1 star rating and told them to close the support ticket. I said I will just wait for Danila T to reply to my post on the forum. 

[macOS 13 very slow login after installing Kaspersky]

7 hours ago, Danila T. said:

@AntiTrust These settings can be left unchanged. The autoupgrade to version 24 will not be launched until the patch for version 24 is released.

Excellent! Thank you, @Danila T.. I have changed the settings back to download and upgrade automatically when ready. For now I will sit on version 23.

 

I'm happy you all were able to determine the root cause and patch this issue! I really like Kaspersky and I was ready to switch to Bitdefender because of this issue. Now I do not have to! 😘

[macOS 13 very slow login after installing Kaspersky]

4 hours ago, Danila T. said:

Try to use this build: https://box.kaspersky.com/f/cf2256b09dd24449a873/?dl=1

@Danila T. that worked! Thank you so much! I can confirm patch C is not slowing down my Mac login anymore.

To prevent Kaspersky from upgrading to version 24, I have changed my settings. Is this correct? Please see attached screenshot. 

How will I know when the patch/fix has been released for version 24 so I can upgrade to the latest version? 

 

[macOS 13 very slow login after installing Kaspersky]

29 minutes ago, AntiTrust said:

@Danila T. I too am experiencing this issue with my brand new 2023 Mac. I uninstalled Kaspersky 24 and clicked your link to download Kaspersky. It did NOT download version 23. It was again version 24. Where is the exact link for version 23 for Macs? 

@Danila T. Chat support is saying it's not possible to downgrade to Kaspersky 23 🤯 Screenshot attached.

[macOS 13 very slow login after installing Kaspersky]

13 hours ago, Danila T. said:

@Master B please use build from global site https://www.kaspersky.com/downloads#update-product

@Danila T. I too am experiencing this issue with my brand new 2023 Mac. I uninstalled Kaspersky 24 and clicked your link to download Kaspersky. It did NOT download version 23. It was again version 24. Where is the exact link for version 23 for Macs?