Anoopzac

Just to upadate you all, I was able to store the same key in my.kaspersky.com portal and once my current license expired, was able to activate the new key. So thankfully it was not a bad key that I was sold, just that auto renew was not the right option. It had to be manually activated. My mistake. Thankfully it is resolved now. And thanks to you guys for your listening ear. God bless!

Thank you for your reply. The online retailer has gotten back to me and have promised to look into it and send a new activation code after the weekend. Will wait and see if that materializes and then will let you know. Thanks and God bless!

I just bought a similar license of internet security from an online dealer: Kaspersky Internet Security 2021 3 Devices 1 Year Kaspersky Key GLOBAL. My current license runs out in 3 days and when I keyed in the activation code, the message "Could not send an auto-renewable subscription to the installed application" popped up in response. Why is that - isn't the 2021 license not valid for use in 2022? Do help.