Andy2c

Hi @FLOOD Everything seems to be fine (synched and checked as correctly working). It’s just that one time in which KIS couldn’t even start - clicking on KIS’ icon did nothing at all - that got me quite scared. But if that could have been just a temporary conflict (as a simple reboot did the trick) with windows, well, I can stop freaking out (XD). Thank you very much for the quick answer!

Hi all. Turning on my pc, KIS couldn’t start: when clicking on its icon nothing happened, while checking on windows security, it said that KIS was “postponed”. It happened just once and after rebooting the pc,everything seemed (and still seems) to be just fine but I’m still worried. The scans show no threats so it’s probably some paranoia from my part but could there be a virus or a bug that makes it seem like my protection’s on while it actually isn’t? My OS: Windows 10 Home 1909 KIS version: 20.0.14.1085 (e)

Thank you for the quick replies. Also yes, this is the first time that the report showed “x ignored cloud” . Recently I did a clean installation of windows, formatting my pc, and before I did that KIS never showed me that “ignored cloud” message. It’s actually quite probable that I missed some updates, previously, either from the Windows side or from KIS and that the ignored cloud is just 1drive. I’ll try to ask TS about it and update the result here too. Thank you very much for all the help and the willingness (in answering my questions)

The operating system is: “Windows 10 Home, version 1909” KIS version: “20.0.14.1085 (e)” I couldn’t find any info on the (ignored) cloud from the scan, but it probably is One Drive as it is the only cloud that I have saved on my pc - as far as I know - Attached the exported report, even though it is in Italian - and it, too, shows only the beginning and end of the scan - Sent again the “details” screen, but it shows only the beginning and end of the scan

Thank you very much for the “step by step” tips, they were very helpful. The screens will be in Italian, I might have posted this in the wrong section so I apologize if that’s the case. As for the screens’ content, the “detected objects” page didn’t detect any object (it didn’t detect any event) and the “detailed report” page of the full scan shows only when the scan started and when it ended. Lastly, what I worry about is the highlighted bit in the “report page” screen that says “Oggetti cloud ignorati 1”, in english “cloud items/objects ignored 1”

Hello. After a scan (with Kaspersky Internet Security) the results detected 1 cloud item ignored. Since the scan’s details show only the beginning and end of the scan, can someone tell me what that “cloud item ignored” stands for and if the scan detecting one could be dangerous for my pc?