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Alex BPI

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  1. Hello, After Installing a brand-new Kaspersky security center (14) server, I'm trying for several hours to install Kaspersky Agent on a computer wich I see in on the network. I've created a deployment task and I when I launch it manually the server indicates that it download the installer on the client, but the task stops and fails. I've deleted both task and agent and recreated it with the same result. here below the taks window : and the task properties : Do you see any mistake ? Thanks, Best regards Alexandre
  2. Thanks, I've just have there answer wich is the same as your first one (delete license and reactivated one)... I've got a dejavu effect ?
  3. Hello, I just view something strange.... In the lisence proprieties the end of the license is 2023/12/04 but the end date of license term is set on 1970/01/01. maybe the lisence file is corrupted ... Regards,
  4. Hi Elvin, I looked closely to the unmanaged devices. I've got 2462 unmanaged devices (see attached files). If I understood what you wrote, I can delete all these 2 462 devices without any fear of further problems ? Thanks for your answer. Alexandre
  5. Happy new year, Sorry for my late answer, I've just tried your solution. I can't delete old license, only the active one has the delete option. There is no delete option in the right click menu (see attached file) I really don't understand how the licenses are spreading on PCs This license swap from the old one to the new license seems to be random ... Do you know anyone with the same issue ? Have a nice day, Alexandre
  6. Hello, I've tried your solutions. The license key still in reserve, but the old one is out till 12/04/2022. I've tried to remake a deployment task for the key, I've got an error message saying that the key still in reserve. I didn't see any options to delete old licenses, how can I do that ? Thanks for you help, Regards
  7. Hello, I'm IT support tech and I new in KSC usage. Last week I've registered for the first time a new license (for 2023) in security center. Our clients had expired licenses. Since then, the license is spreading on our clients, but it might be very slow. Our coworkers have a warning popup in Windows about the expired license, but a few other clients have their kasperky license activated in addition, I don't really understand why I've got 79 devices running a reserve key. Does it mean that these devices are not protected ? Why some Kaspersky clients are activated and some aren't ? You'll find here attached a screenshot of my KSC license tab, and my Kasperky client activated on my PC. Kind regards, Alexandre Mével
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