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Alex

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    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    Sorry for the delay with the answer.

    The policy is configured in a way to focre implementance of all parameter settings.

    The message, that is related to web-pages is a result of Web-threat protection, not Web-control.

    If there are any differences between policy and local settings please provide us with a screenshot(s) of these differencies for further investigation.

    Thank you and sorry for inconvenience caused. 

     

     

     

    Thank you for the answer

    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    I observed some times that KES 11 for Windows policy (now is only one!) seems to be not properly applied as if the clients use a different policy

    Could you please provide us with an export of active policy and with screenoshot of settings thet are not applied corretly.

    Please notice, that ‘locks’ at policy settings should be locked in order to correctly apply correspondin policy settings.

    Thank you!

     

    Nikolay I would like to understand if to get an answer I have to open a request on the company account website. We often have these problems and it’s not the first time that you (or others) asked a copy of the policy and then I do not receive an answer! This is bad behavior and bad support!

    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    I observed some times that KES 11 for Windows policy (now is only one!) seems to be not properly applied as if the clients use a different policy

    Could you please provide us with an export of active policy and with screenoshot of settings thet are not applied corretly.

    Please notice, that ‘locks’ at policy settings should be locked in order to correctly apply correspondin policy settings.

    Thank you!

     

    Any news Nikolay?

    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    I observed some times that KES 11 for Windows policy (now is only one!) seems to be not properly applied as if the clients use a different policy

    Could you please provide us with an export of active policy and with screenoshot of settings thet are not applied corretly.

    Please notice, that ‘locks’ at policy settings should be locked in order to correctly apply correspondin policy settings.

    Thank you!

     

    Is this Kaspersky Web Control? Sometimes a Chrome alert appears and sometimes a Kaspersky so it’s a bit strange.

    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    I observed some times that KES 11 for Windows policy (now is only one!) seems to be not properly applied as if the clients use a different policy

    Could you please provide us with an export of active policy and with screenoshot of settings thet are not applied corretly.

    Please notice, that ‘locks’ at policy settings should be locked in order to correctly apply correspondin policy settings.

    Thank you!

     

    Hi Nikolay,

    I forgot to send screenshots related to not applied settings.

    This is related to what I discovered, could also be others modules.

     

     

    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    I observed some times that KES 11 for Windows policy (now is only one!) seems to be not properly applied as if the clients use a different policy

    Could you please provide us with an export of active policy and with screenoshot of settings thet are not applied corretly.

    Please notice, that ‘locks’ at policy settings should be locked in order to correctly apply correspondin policy settings.

    Thank you!

     

    Policy is attached, I checked all the locks and are properly closed except for user support under interface.

    Discordance between KES 11 policy and policy applied to the clients

    in Kaspersky Endpoint Security for Business

    Posted

    Hi,

    I observed some times that KES 11 for Windows policy (now is only one!) seems to be not properly applied as if the clients use a different policy.

    I discovered this because some times I see a blocked web page while our policy has Web Control disabled.

     

    I used klnagchk utilities and I’d understand why the report shows the out of office mode activated while I deleted this policy. I want know why we’re having this issue related to the protection modules and I would fully understand which kind of policy is applied to the clients. Is there a related report?

    Thank you.

     

    KSC: 11.0.0.1131 (now with patch B)

    Current KES 11 for Windows policy name is: KES11_withFirewall

    NetAgent: 11.0.0.1131

    KES: 11.1.1.126

     

    Profiles

      Profile name: 'OoF-Profil'
      Administration Server address: 'XXXXXXXXXXX'
      Use SSL: 1
      Compress traffic: 1
      Numbers of the Administration Server SSL ports: '13000'
      Numbers of the Administration Server ports: '14000'
      Use proxy server: 0
      Switch to out-of-office mode: 1

    KSC 11.0.0.1131 patch B and deploy NetAgent patch B

    in Kaspersky Endpoint Security for Business

    Posted

    How can I create a task without a package previously created? I’m not aware of this.

    Please open task creation wizard - Click New - Create installation package for user specified program - select patch`s exe file - wait for installation package to be created and follow task creation wizad to create remote installation task.

     

     

    Nikolay I don’t have that option therefore I created the task with install application remotely, is it ok?

     

     

    Active threats detected: KSC status reset

    in Kaspersky Endpoint Security for Business

    Posted

    Thank you for that info! Could you please provide us with an export of all avaliable events for that host? You can create a selection at EVENTS tab at Admoinistration server node. Also, please clarify are there any files stored at local host at "Backup" interface? Is the checkbox for Active Threats at Managed computer groups and/or at any subgroup related to the host?
    Attached is client events (that has been manually cleared after a virus scan). Active threats is set as critical and also as warning. About backup screen: yes, there were two files, I removed them and KSC status came back to green. Can I remotely perform this action?

    Active threats detected: KSC status reset

    in Kaspersky Endpoint Security for Business

    Posted

    Please use Kaspersky Rescue disk utility to make sure that no actual active threat is present at the PC. Thank you!
    Nikolay I performed a remote session on one client and there is no trace of viruses, KES homepage report the threats on the ext device (e:\). I performed a KSC scan, a local malware scan and no trace so I manually removed the warning. How can I solve for do that remotely with the other client?

    Strange hostname

    in Kaspersky Endpoint Security for Business

    Posted

    Hi, I noticed that one client has been removed from Managed Clients. I found it within Unassigned devices but it has been duplicated and there were two clients with the same hostname. One with the proper hostname but offline and one with a strange hostname and online. Could you explain the reason? I've found others clients within unassigend devices: is there a rule to move out clients to unassigned devices after xx inactivity time or status? Thanks in advance
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