AKK

Thank you for your help! This is a very thorough explanation. The version of Kaspersky total Security I have is 21.3.10.931 (f). When I right click on Safe Kids icon I cannot see the settings, only Children and their Windows Accounts line. In fact, I cannot access the settings from your screenshot image 2 at all, so I cannot access the manual sync settings. I have uninstalled Safe Kids only ( not all Total Security package) and re-installed it again. The time limit works now but not the reports. It shows no internet connections for over a month. Is there any chance you could guide me to how to access the settings on Safe Kids? I cannot do it via app nor via MyKaspersky site. Thank you, A

Hi, Since a while I stopped to receive any reports from My Kaspersky/Kids and when i go into Device/Settings there are no reports available for the last month. I cannot see for how long device has been used and th etim elimit also malfunctions. My kid keeps using her laptop over her daily timelimit. No clue what happened? Thx for your help, A