akisgian

Something happened today and didn't work to me too !! I think update failed !! Also not working correct on a tablet with android

i installed MR3 version and new kids safe but again not blocking ...also sending message that pc was blocked !!

i dont use sleep mode only shut down for this reason i sent the print screen i cannot do - set anything else except waiting the ne fix on 11/3 but the problem exits without using sleep mode - time limit not working . thanks

hello again ,i dont have problem with kaspersky login but i watched the GB (i login from Greece) on the link before connect to my kaspersky and inform you i dont know what is the MR3 but if it is the C version yes installed thanks

Same problems on windows 10 , , i have set the time limit but time limit not working correct

Unfortunately the lock settings on kids safe is not stable yet .Once works but now is not working ,when opening kid account can login not blocking although has exced the maximum time...and after this appear no limits for today !!! Probably must wait the new version and may fix and this .

i updated again right now and the lock screen appears and after fast login - restart we dont use sleep but we will wait also for the sleep mode fix so for now all the problems are solved !!!! THANK YOU !!!!

i am sorry i just check it and also fixed this problem ,it was before login but is now ok !! about this : Patch HPatch H for Kaspersky Safe Kids for Windows version 1.0.5 was released on February 25, 2021. In patch H, we have fixed an issue that caused limits of device usage to stop working after exiting Sleep mode. Patch H is installed automatically with the Kaspersky Safe Kids for Windows database update. it will be published 100% to all Kaspersky user's PCs on 11.03.2021. but the problem is not only on sleep but and when restarting or shutdown i will wait few more days no problem Thanks for all !!!!

https://support.kaspersky.com/14563#block4 Patch HPatch H for Kaspersky Safe Kids for Windows version 1.0.5 was released on February 25, 2021. In patch H, we have fixed an issue that caused limits of device usage to stop working after exiting Sleep mode. Patch H is installed automatically with the Kaspersky Safe Kids for Windows database update. After 8 days not updating to H the free version !!! I am still on G version and time limit not working correct ,after restart no limit for the kids ,is a way to force update to H ??

Hi again and thanks foe your help updating now working correct but safe kids not stopping when time finish i must wait some more days to fix also this problem that i foun to an other post LinkYou did not advise me if I should do something with the license because I see when I go to the my Kaspersky the address link also says GB before login thanks !!

1) 21.2.16.590(b) 2) i activate to Greece when I returned after a few days 3) i send the picture with win10 version 4) yes is correct 5) Not with win10 but i tried with Eng Win 8.1 chrome mozilla and explorer and also cannot login to my kaspersky but in that machine updating works and limit time on kids safe working perfect . 6) i done it ,i save and shut down and now i can login to mykaspersky on both machines but limit time on kids safe not working on win10 , on win8.1 time limit works and at the and locking the windows and only logg off can do. i will see again tomorrow if updating works and and if time limits working too many bugs !! Many thanks for your help !!

after kaspersky to default and change region to manual and reset - clear the cookies and after change to my real region seems that kaspersky change to real time and now i can login to my kaspersky from chrome only not edge and mozilla with enabled the KIS with both accound admin and user But on kis logs still have 2 hours difference from details report Event : Login to your My Kaspersky account has been detected Component : Security Login time : Today, 03/03/2021 18:53:33 Browser : Google Chrome Device type : Desktop Operating system : Windows Client application : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36

+2 region greece i buy licenses in england when i change region and time to england - london with runnig kis i can login with chrome that is default browser to my kaspersky but not mozilla or edge otherwise i cannot to my kaspersky if i change again to correct region !! i am trying to find the problem 10 days because kaspersky kids not working correct !! thanks for your help

Event : Login to your My Kaspersky account has been detected Component : Security Login time : Today, 03/03/2021 17:27:29 Browser : Google Chrome Device type : Desktop Operating system : Windows Client application : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36 when i stooped kis i can login from console kis or chrome to mykaspersky but not from mozila or edge When i stopped and signout kis then i can also login from edge and mosilla firefox !! when i open and enable again kis i cannot login to my kaspersky from chrome chrome incognito firefox and edge !! I noticed that there is a difference with the kis 2 hours

i have the same problem , cannot login to my kaspersky ,when i trying on a normaol or incognito browser trying to connect but never connect , also not updating automatic maybe if i found soloution dor login will solve and automatic updating thanks

also i cannot open my kaspersky !! i have internet , but not updating automatically !! Event : Error connecting to My Kaspersky Component : Security Reason : Failed to connect to My Kaspersky. Please check your Internet connection and try again.

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800, IpmUpdateStartupDelay is 1800. Does this issue occur in safe kids installed? Do you set somethings in safe kids? or How about the PC user account, what’s the KL update user account? Like me or …… ? Regards. HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\Data | Ins_Update is 1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? Also I noticed In the machine with English Win 10 64-bit if you wait about 1 minute before entering the code to enter in windows the time for the children will work in reverse until it is over.. Also not updating automatic Now if you restart the windows without waiting a little before entering the password for login ...kaspersky kids safe not working and you can continue using the machine with no limits all day!! Run database updates as current user - kid user - not admin In windows 8.1 i dont have any issue with updates or time restrictions on Kids Safe only on windows 10 thanks Hello, IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? You mean IpmUpdateStartupDelay is not 1800 ？Please disable KIS self-defense and exit the product to edit it to 1800. Regards.

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800, IpmUpdateStartupDelay is 1800. Does this issue occur in safe kids installed? Do you set somethings in safe kids? or How about the PC user account, what’s the KL update user account? Like me or …… ? Regards. HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\Data | Ins_Update is 1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? Also I noticed In the machine with English Win 10 64-bit if you wait about 1 minute before entering the code to enter in windows the time for the children will work in reverse until it is over.. Also not updating automatic Now if you restart the windows without waiting a little before entering the password for login ...kaspersky kids safe not working and you can continue using the machine with no limits all day!! Run database updates as current user In windows 8.1 i dont have any issue with updates or time restrictions on Kids Safe only on windows 10 thanks Hello, IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? You mean IpmUpdateStartupDelay is not 1800 ？Please disable KIS self-defense and exit the product to edit it to 1800. Regards.

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800, IpmUpdateStartupDelay is 1800. Does this issue occur in safe kids installed? Do you set somethings in safe kids? or How about the PC user account, what’s the KL update user account? Like me or …… ? Regards. HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\Data | Ins_Update is 1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? Also I noticed In the machine with English Win 10 64-bit if you wait about 1 minute before entering the code to enter in windows the time for the children will work in reverse until it is over.. Also not updating automatic Now if you restart the windows without waiting a little before entering the password for login ...kaspersky kids safe not working and you can continue using the machine with no limits all day!! Run database updates as current user In windows 8.1 i dont have any issue with updates or time restrictions on Kids Safe only on windows 10 thanks Hello, IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? You mean IpmUpdateStartupDelay is not 1800 ？Please disable KIS self-defense and exit the product to edit it to 1800. Regards. IpmUpdatePeriod is 10800 IpmUpdateStartupDelay is 1800

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800, IpmUpdateStartupDelay is 1800. Does this issue occur in safe kids installed? Do you set somethings in safe kids? or How about the PC user account, what’s the KL update user account? Like me or …… ? Regards. HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\Data | Ins_Update is 1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\AVP21.2\environment | IpmUpdatePeriod is 10800 and not 1800 I have to change it ?? Also I noticed In the machine with English Win 10 64-bit if you wait about 1 minute before entering the code to enter in windows the time for the children will work in reverse until it is over.. Also not updating automatic Now if you restart the windows without waiting a little before entering the password for login ...kaspersky kids safe not working and you can continue using the machine with no limits all day!! Run database updates as current user In windows 8.1 i dont have any issue with updates or time restrictions on Kids Safe only on windows 10 thanks

yes it is automatic but not working

Hello i have the same problem with kaspersky internet security with safe kids also installed. Automatic update not working ,only manual update works , i changed with every hour update and after login update , i disable gaming mode , uninstall and reinstall 3 times kis and kids safe and clean temp but same problem not updating automatically and safe kids not working correct to run the day limits for the kid !! What can i do for check this problem ? from support tools enable application traces or what else ? thanks

The first upgrade was from a message on kis that there is a new version ,and download , after this no parental control . So i restored the system to see the version to an earlier version but kis 19.0.0.1088 not working Kaspersky Internet Security 2019 . Country : Greece Version : English 19.0.0.1088 i found after system restore So i download the upgrade tool and works fine , The second upgrade , after restore i went to kaspersky safe kids and select not interested , and after this appears my old parental control with old settings for the kids So the problem is when KIS showing notification for new version . Thanks