Jump to content

Aideux

Members
  • Posts

    3
  • Joined

  • Last visited

    Never

Posts posted by Aideux

  1. Hello, I have been trying to troubleshoot a Logitech c930e and a c920 which both don't work on one of our PCs. I have: -Updated BIOS -Updated all device drivers -Direct USB connectivity to machine didn't change the result -Uninstalling and reinstalling webcam drivers didn't work -Changing values in registry didn't work -Whitelisted camera in AV console via new policy group -Allowed all USB inputs (reverted after testing) -Changing camera access to "everyone" (reverted after testing) It seems as though the only way to get the cameras working is when it's whitelisted in our anti-virus, but even allowing the devices through the AV isn't enough: the AV needs to be completely disabled in order for the cameras to be recognized. Are there suggestions you may have? Thank you.
×
×
  • Create New...