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advancedUser

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  1. @Schulte no, it is greyed out in the overview and has a download symbol next to it, when I press it it asks me if I want to install it for free So there is a chance that some other components of Kaspersky trigger a reboot? I’m looking for a way to disabled this without deinstallieren Kaspersky since I think it is a good piece of software. However I mainly need file antivirus and maybe ram antivirus.
  2. I checked the Event log and there is no event shortly before the 1074 event, all are afterwards (likely connected to shutdown, but I don’t have much windows experience) The error which happend before is “Unable to start a DCOM Server” which I think is unrelated.
  3. Hello, I just googled where to find shutdown/restart reasons and the event I found contained information about avp. I will look at events in the same timeframe and check if there is something about avp there too. I didn’t want to say that I don’t trust your statement, but I have a strong feeling that avp has something to do with it since it is namely mentioned in the shutdown event. If another unexpected restart/shutdown happens I will post here. Do you know If I can use my “Kaspersky Internet Security” License for “Kaspersky Anti Virus”?
  4. I don’t think avp did anything after a restart cause I didn’t restart and I also disabled auto restarts after windows updates (this is the reason why I investigated on this issue)
  5. Thank you for your fast answere I didn’t find anything according to “klflt.sys” I don’t think (if this is a windows update, the last one is 2021-02, but this should not affect kaspersky in anyway)
  6. When I lookup the restart reason of my computer in “eventvwr.msc” I see the following: avp.exe has initiated the restart of computer on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found (Event ID 1074) I’m quiet unhappy about this cause I had important stuff open and I can’t find settings regarding this issue. If there is no easy solution to this I will stop recommending kaspersky and will not buy it anymore
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