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Hello Team, I am Aditya Jaiswal, i tried to renew my Kaspersky Antivirus yesterday from your website https://www.kaspersky.com, as i opened the kaspersky application one pop up window was opened and it redirected to the offers section after that i did a payment of 449/- for 2 years for 1pc plan. I did my payment through phone pay UPI app where my amount of 449/- is debited but just after that the website showed up the error message that " Your payment is not done, try again later." and i did't get any order number or activation key on the mail. I want my refund. I am attaching my transaction invoice of 449/- which i did yesterday. My transaction id is : ICI5674ccb278714f6cb2ee7151e8f35f06 . Please resolve this issue as soon as possible. Thanks Aditya Jaiswal

Hi, I tried to renew my existing license(Anti-virus) which is about to expire today.I did a payment of 449/- through Phone Pay app. But my payment deducted and the license expiry is not extended. It was showing that the payment is not done try again later. Please help me to get out of this and refund my money.