[I cannot figure out how to set both a time limit & allowed hours (schedule) in KSK]

HELLO,

As i have mentioned earlier that  although i have set the time schedule restirction for my kids device it isn’t working at all.

i have tried all the procedure your support system has told me to do including documentation, videos ,forum etc. but its not wirking at all.

this is how i have followed the procedure

mine is premium version

this is my version installed in hp Laptop which my son uses and the app is also installed on the same .
Now I use the Kids option to set the schedule on his device

the desktop mentioned above is selected and went to Device use
 

and went to setting through Mykaspersky.com account.

and sett as above 4hrs all week days from 13:00 to 17:00

but this is what happens on my kids Device

IT SHOWS THAT THERE IS NO TIME LIMIT TODAY.
 AND HE GOES ON USING THE LAPTOP WITHOUT BREAK.
this is the major issue

apart from that on my mobile also i can not  monitor my kids device.
 

screen -1

 

 

it is showing the device is blocked
 

Screen 3

 

 Also showing the limits

 

also showing everything i have blocked sites and apps but there is no sites are blocked at all such as YOUTUBE and all he uses it unrestricted.


 

but no alerts of internet use

No notification of Apps and games used

and the kids device is showing this

 

 now i hope i have clearly stated my problem. plz guide.

 

[I cannot figure out how to set both a time limit & allowed hours (schedule) in KSK]

My child uses hp Laptop with OS Windows 10.

i just purchased and installed KSK on 20 Nov 2021,dont have exact version no. but it must be KSK 2021. and

it s a Premium license. 

[I cannot figure out how to set both a time limit & allowed hours (schedule) in KSK]

In extension to above queries i further want to add and ask that , What is the use of these settings on childs devise unable to change these settings especially the downtime schedule.