HELLO, As i have mentioned earlier that although i have set the time schedule restirction for my kids device it isn’t working at all. i have tried all the procedure your support system has told me to do including documentation, videos ,forum etc. but its not wirking at all. this is how i have followed the procedure mine is premium version this is my version installed in hp Laptop which my son uses and the app is also installed on the same . Now I use the Kids option to set the schedule on his devicethe desktop mentioned above is selected and went to Device use and went to setting through Mykaspersky.com account. and sett as above 4hrs all week days from 13:00 to 17:00 but this is what happens on my kids Device IT SHOWS THAT THERE IS NO TIME LIMIT TODAY. AND HE GOES ON USING THE LAPTOP WITHOUT BREAK. this is the major issue apart from that on my mobile also i can not monitor my kids device. screen -1 it is showing the device is blocked Screen 3 Also showing the limits also showing everything i have blocked sites and apps but there is no sites are blocked at all such as YOUTUBE and all he uses it unrestricted. but no alerts of internet useNo notification of Apps and games used and the kids device is showing this now i hope i have clearly stated my problem. plz guide.
