Abdulla Algibaly

Hello Abdulla Algibaly, What I actually said was/is "However, the sites we've provided advise: "At the moment, not every type of ransomware has a solution. Keep checking the website as new keys and applications are added when available". ID Ransomware and Crypto Sheriff are the sites from above. Regarding screenshots, If you wish to share them (via pm) that's fine, but, I cannot do anything with them. We understand your predicament, if there was a solution we would share it with you. Thank you. Thank you so much

You said : Keep checking the website as new keys and applications are added when available". What page or website exactly should I keep checking? Do you have any account that I can send you a shots screen for some of the procedures Thanks

1- this message is shown to me : BAD NEWSSorry! We don’t yet have a solution to help you but we are actively looking for it. Please make sure you are uploading a ransom note and encrypted sample file from the same infection. It is recommended to back-up your encrypted files, and hope for a solution in the future. 2- I don't have any backups at this moment 3- I will But really I need a solution for this, how long time should it takes to fix it Thanks

Hello Abdulla Algibaly, Welcome!When the infection happened was Kaspersky software installed and active? Do you have a valid Kaspersky license? If "yes", open a support ticket via your MyKaspersky account, https://my.kaspersky.com/ If "no", did you follow all the information advised by Caos ? Thank you. Yes I have followed caos but nothing happens I'm using win 10 x64 and yet not installed kaspersky I did a scan with Avast antivirus but it didn't find anything And I did check on this site: https://id-ransomware.malwarehunterteam.com/index.php?lang=en to determine the type of virus and I found that my caught by a ransomware named .nesa and the name of virus is STOP (Djvu) according to that site

Thank you for response , I really I followed most of these steps but to no avail, I did scan with avast antivirus and I did reset to my PC but nothing happened

Hello dear FLOOD, My laptop infected with a ransomware virus named .nesa this message shown in every folder and every file extension changed into .nesa help me out to decrypt my files please any one help.......... ATTENTION! Don't worry, you can return all your files! All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key. The only method of recovering files is to purchase decrypt tool and unique key for you. This software will decrypt all your encrypted files. What guarantees you have? You can send one of your encrypted file from your PC and we decrypt it for free. But we can decrypt only 1 file for free. File must not contain valuable information. You can get and look video overview decrypt tool: https://we.tl/t-UV4s8jgncB Price of private key and decrypt software is $980. Discount 50% available if you contact us first 72 hours, that's price for you is $490. Please note that you'll never restore your data without payment. Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours. To get this software you need write on our e-mail: gorentos@bitmessage.ch Reserve e-mail address to contact us: gerentoshelp@firemail.cc Your personal ID: 0166hTlGeRsMTHVpwDk4Ylm4RWx1yyNzcacA5hSp3l60BnYwdny