[kaspersky blocking keyboard]

On 7/22/2020 at 6:20 PM, Vinnie said:

Hallo There,

I went crazy over the same problem. I got half of the user in our company blocked  with the Keyboard, and/or any USB device connected to it, like Pistol/Scan QR reader, When we moved from the version 10 to 11.2.

At first it happened only on Dell Computers, independently if WIN 10 was up-to-date of the latest version (2004). But then it happened also on some other computers.

In some cases it was enough to update to the latest Win10 update. In others I had to reinstall Win10, I even uninstalled Kaspersky but did not work.

In order to solve the issue, at least it worked for us, we had to uninstall Kaspersky with the Remover Tool, that you find in this link: https://support.kaspersky.com/us/common/uninstall/1464.

Then reinstall Agent and then Endpoint Security for Windows.
Then reboot 2 times.
THEN IT WORKED.

Hope it helps, but KASPERSKY TEAM should look into this problem. 

Why has it happened????

Thanks a lot. Your solution worked and now i can finally type back with my keyboard and use mouse again