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A Khunhan

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Everything posted by A Khunhan

  1. I have K Total Solution. I’ve had keyboard lag on Youtube, Youtube music and, today, Facebook search. Three days ago I got in touch with Kaspersky, who made me jump through some geek hoops, then responded: “We have received an update from our experts that the issue is caused by a bug in the Kaspersky program. A fix has been planned for release in early November through the automatic update process. The issue can be worked around by temporarily using the older 2020 version. If you wish to make use of the workaround, you may first uninstall the existing installation and download the 2020 version installer from the link below to install: ...mod edit: to get a link for 2020 version, please contact technical support. After the download completes, the installer file “kts20.0.14.1085_en_full.exe” is saved on the computer. You may double-click it to launch the installation wizard. Hope it works for all of you.
  2. Chryss Watcher, Yes, I initially thought (see above) that I’d fixed the problem (on YouTube and YouTube Music), but it returned today. I dumped Kaspersky Internet Protection and the problem went away. I do hope someone at K is watching this thread and is working on a fix. Or will at least respond to all the complaints.
  3. One additional note: I initially uninstalled the Kaspersky Chrome extension. I have now reinstalled, and everything is still working fine.
  4. I am using Kaspersky Total Solution on Windows 10 1909, and had the same problem on both YouTube on Chrome and the YouTube Music app. This solution worked for me. Open K Total Solution. Click Settings (cog wheel bottom left) then Additional , Network, Manage Exclusions. Add the full urls of any pages (eg http://www.yahoo.com) where you are experiencing keyboard lag. Make sure they are marked as “active” . Reboot. Note: It may take a few minutes after rebooting before the changes take effect. Hope it works for you all.
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