A Customer

Hi both! Shock and pleasant surprise, after nearly two weeks of this happening I just turned ( ten minutes ago ) my laptop on and off and that interface is not there! I repeated the process and same again. Pretty weird. The Kaspersky diamond logo is at the bottom of the screen and when I click on that everything appears to be in order. Hopefully it will stay that way but nevertheless its a bit of a coincidence that it fixed it itself at this moment in time ?

I see. Nevertheless, it now comes up every single time I turn on the laptop. It never used to and it doesn't on the other lap top. I don't want my computer locked everytime I turn it on by a piece of software that tells me everything is OK! It's turning logic upside down, I need to know when there IS a problem not to be told all the time that there is NO problem. If it was on the screen for 4-5 seconds then maybe that would be just about acceptable but I'm having to remove it manually every time.

I have Standard installed on two laptops (Windows 11). Last week a problem became apparent on one laptop. Everytime I turn on the laptop a Kaspersky pop up blots the screen. It says "We've got you covered". On the pop up there are options to alter all sorts of settings, but nothing about how to stop the pop up. Getting very annoyed with this. How can I stop it please?!