Mom was on my computer while at school, and claims to not have downloaded anything, but there were 8 things downloaded...... One is called MTRS 220.127.116.11, It can't be uninstalled, the uninstall window pops up and closes instantly. I have researched the topic and found it's malware used to disable adblocker and such. Please help me ASAP, it's urgent. Also, I would think if i'm paying for kaspersky out the As* it would at least protect from soemthing as simple as this! I am disappointed....
Welcome. Please see the first Important topic. There, you will find instructions for logs.