I'm really confused. This is my second year of using Kaspersky Internet Security -- the first year went just fine, and I still have 154 days left on my current Kaspersky license. Today I got a pop-up from Kaspersky saying my databases are out of date. That doesn't make sense because I thought that's why I bought a year's worth of protection.
Anyhow, when I click the Kaspersky "Fix it now" button, some sort of endless download process says it's starting -- but 2 hours later, there's no progress.
So I go to the present forum, see an announcement from June 8 saying everybody should upgrade to the latest version.
But I don't see any clear step-by-step instructions.
I go to the recommended Product Updates page, click the button for Kaspersky Internet Security 2011, and again, some sort of download process says it's starting, but after a bit it just seems to stall.
I want my computer to be protected. What should I do?