QUOTE(TMike @ 5.02.2009 12:32)
I had this issue a while back as well. In the workstation policy, add the server shares to the exclusion masks for file anti-virus and scan tasks. Because the server is constantly scanning it's own files, it is double work when the workstations scan as well, which causes this freeze. Hope this helps you. Good luck
In the policies I just have hard drives checked for the protection scope. Network drives is unchecked. Do I need to go further and add these network drives to the exclusion masks as well? I can give it a shot, but there are tons of mappings all different depending on the office.
Can I just add the share name itself (\\servername\sharename) or would I need to add the letter of the drive like how it is mapped on the workstation?
Example: Workstation 1 has K:\ mapped to \\server\apps. Would I add an exclusion mask for K:\ or \\server\apps?
Thanks for the help, btw. I filed a support ticket a few days ago with Kaspersky themselves, but they haven't offered any help other than to ask what server I am running this on.