Hello, tech helpers
I installed Kaspersky a year ago - loved - recently did my update for the new year. I bought the new 2009 disk (KIS 184.108.40.2064 - 3 user) so that I could also put it on my mom & dad's computer.
I uninstalled their McAfee and installed the KIS. Everything went the same way it did when I re-instatlled my computer two days ago. I ran the first "update databases" on their computer and it got to 99% and stayed there for many minutes. Then I discovered that under the "Protection" tab, nothing was enabled - the features all had little grey X's by them (when I installed on my computer they were green checks). So I clicked one to enable it, but got the following message:
"task cannot be started license is missing"
Yet under the license tab it shows my license.
Also, the "Scan" tab is not activated, either.
After I uninstalled the McAfee, I did a "search" for McAfee and couldn't find any remaining remnants of it - so the best I can tell I did get rid of it. But maybe I screwed up and just don't know it.
Thanks for any help you can offer.