I had bought Kasperky Internet Security 2009 software 3 Users package In March 2009 for 1year. i installed it on my Desktop and Laptop. Recently I had to reinstall Microsoft Vista on my laptop (Installed using the Factory Image). But after reinstalling Vista i am having trouble installing kaspersky Internet security on my laptop, it popping a message "Incorrect activation Code". i am also having trouble trying to retrieve the key from my from my online account on the kaspersky site. Also send a message to the support team through their online Form, but no reply.