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Registry Editor in Kaspersky Rescue Disk 18


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  • 8 months later...

Hi, I am expecting a similar problem after un incomplete installation of Kaspersky Total Security 2019: the keyboard is disabled in the Windows login screen so I cannot login and start Windows.

When using Kaspersky Rescue Disk 18 the keyboard works but there is no button "Tools" and I found no way to start the USB Recover tool. How could I fix this in order to restore the functioning of the keyboard?


Many thanks for your reply.

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RAID1 was preinstalled by Dell. I never touched it.

My problem is that the keyboard was disabled during the KTS installation and I cannot login to Windows. Is it possible to delete the KTS entries from registry and rollback the changes made by KTS during its installation?

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My problem is that the keyboard was disabled during the KTS installation and I cannot login to Windows. Is it possible to delete the KTS entries from registry and rollback the changes made by KTS during its installation?

 

You can rollback KTS changes by kavremover utility https://support.kaspersky.com/common/uninstall/1464. But you can’t login and accordingly you can’t run kavremover. You can restore keyboard by KRD https://support.kaspersky.com/14221. But KRD don’t support your RAID.

 

Please try this custom KRD  http://devbuilds.kaspersky-labs.com/KRD/2018/isw/krd_isw.iso. Run KRD with “trace” parameter https://support.kaspersky.com/14223 and send traces anyway.

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Many thanks for your reply.
I checked the system in the system configuration and dicovered that it das RAID0 and not RAID1 as I mentioned.
I used your custom KRD and the "Tools" button (left to "Quarantine") was visible and active, so I could run the "USB Recover Tool" that eliminated Kaspersky drivers from 3 registry entries. After restarting the PC (without KRD) I was able to login to windows as the keboard was now enabled. No problems with RAID. So the keyboard problem is solved now :-).
Now I run into the next problem as my home network is not visible anymore and I cannot connect to the internet. So I rolled back the KTS changes using the kavremover utility. After restarting the PC I still could not reach or restore the home network using windows tools. As the next step I moved all oem*.inf files containing the word "Kaspersky" together with their corresponding *.pnf file from "C:\Windows\INF" to another directoy and restarted windows. But there is still no network and no internet connection.
Because everything worked well before installing KTS, it seems that the kavremover utility has not rolled back everything. What could I do to restore the network functionality as it was? I'll send you the traces in the next step.

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Unfortunately there are no files / directories in KRD under "/root/Desktop/Operation Systems/" (see screenshot): so there is no access to the drive C:.

In Windows I can find the file "system" from the "config" directory but I am not allowed to copy it.

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