Process Created by Win32 api being closed by Kaspersky

[Xabirau]

Im using Kaspersky Total Security

I have made a software and installed Kaspersky today and it seems that Kaspersky shuts down the process my software creates calling Win32 API CreateProcessA(...) right after I call it.

I've debugged in the code to check. The thing is, I can't use my program properly while using Kaspersky and I've noticed that don't matter if I add the software to the exclusion list or to the Trusted app list, it will still kill the process, because every time the process is launched Kaspersky identify it in the App List as a new software and the same as before. 
 

I also have tried with others AV and them respected the exclusion list, why Kaspersky don't and How can we solve this problem?

[Berny]

@Xabirau Welcome. Please contact K-Lab Technical Support https://center.kaspersky.com 

Please attach in your request the object in a password protected ZIP-file.

[Guest]

@Xabirau hello,

Please provide screenshot of the exclusion rule?

 

Try both methods:

https://support.kaspersky.com/14866

[Xabirau]

Its a default exclusion creation

This is a default exclusion for trusted apps​​​​

@Anton Mefodys None of the results worked as expected, it is still interacting with the process created within the application

[Guest]

I have added the information this thread to your request to Tech support.

Please continue to conversate with Tech support team in your request.

Thank you!