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> KIS 170.0.611 (d) blocks VPN, [merged]
Avatar_GW
post Yesterday, 22:05
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QUOTE(Popoff @ 23.03.2017 16:54) *
Of all the things I've read this makes the most sense to me. As I reported earlier, I found my connections were hanging when a query was sent to a Kaspersky server. I will try this now and report back.

BTW...from an earlier post: disabling the FF or Chrome Kaspersky extension did not resolve the problem.
**UPDATE: By itself, this change did not work. However, when I disabled the browser extension along with this config change everything worked as it should.


Ah. I don't use the browser extension. It used to cause me no end of trouble so I've had it disabled for sometime.
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Cyberian75
post Yesterday, 22:42
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QUOTE(Popoff @ 23.03.2017 09:54) *
Of all the things I've read this makes the most sense to me. As I reported earlier, I found my connections were hanging when a query was sent to a Kaspersky server. I will try this now and report back.

BTW...from an earlier post: disabling the FF or Chrome Kaspersky extension did not resolve the problem.
**UPDATE: By itself, this change did not work. However, when I disabled the browser extension along with this config change everything worked as it should.

This works for me as well even with the newer TAP driver! Thanks!!! biggrin.gif


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zorak1066
post Today, 00:25
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QUOTE(Cyberian75 @ 23.03.2017 22:42) *
This works for me as well even with the newer TAP driver! Thanks!!! biggrin.gif



this worked for me too... kind of sad that it takes a user to fix or find a work around for kis, until the next release buggers something else up.
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Cyberian75
post Today, 00:36
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I don't understand how a browser extension is blocking the newer TAP driver and its traffic outside of browsers.


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Popoff
post Today, 00:40
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QUOTE(Cyberian75 @ 23.03.2017 16:36) *
I don't understand how a browser extension is blocking the newer TAP driver and its traffic outside of browsers.


Neither does Kaspersky. wink.gif

(Sorry...couldn't resist.)
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Noc1
post Today, 01:08
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Following earlier suggestions, I upgraded back to the current TAP-Windows driver (v9.21.2), then disabled “Automatically activate Kaspersky Protection extension in browsers” (“Inject Script into web traffic to interact with webpages” was already disabled), and finally disabled the Kaspersky add-on in my browser (Firefox). I can confirm this works for now, as both Kaspersky and my VPN are running in parallel with no issue so far.
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Mike H.
post Today, 01:16
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Disabling the inject script thing worked. This is good news since I don't have to waste the remainder of my subscription, nor do I have to wait for an official fix. The frustration level has dropped a couple levels suggesting that I may continue using KAV, but I am absolutely done with the firewall portion of their software. The trust is gone after reading that all my network traffic is routed through their server. (I stumbled on this fact while searching the forums trying to fix the VPN problem.)

To those who helped solve my problem, thank you.
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grousey
post Today, 02:57
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QUOTE(grousey @ 20.03.2017 13:59) *
I'm having the same problem and tried to uninstall/reinstall...initially all was OK, but then KAV updated itself to the d version and I was unable to use my VPN.
I'm afraid the instructions to your solution are beyond my comfort level, so looking forward to a solution being issued by Kaspersky.

I downloaded the KAV 2016 version and refused the upgrade to 2017.
After database updates, everything has been fine and I can use my VPN as normal.
Having purchased a newer version, it would be nice if Kaspersky fixed their product very soon, as this is doing nothing for their reputation. mad.gif
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BilboBagginzz
post Today, 03:35
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QUOTE(Popoff @ 24.03.2017 00:40) *
Neither does Kaspersky. wink.gif

(Sorry...couldn't resist.)


Doesn't work for me, ( firefox) .
Only disabling klwtp service allows me internet access.
Glad someone has helped most users... all the kings men ( all 3500 of them) seem incapable of actually fixing the junk they sell.


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Cyberian75
post Today, 03:51
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QUOTE(BilboBagginzz @ 23.03.2017 16:35) *
Doesn't work for me, ( firefox) .


Make sure the Kaspersky add-on is disabled by checking in Protection > Web Antivirus > Advanced Settings > Uncheck "Automatically activate Kaspersky Protection extension in browsers".

This post has been edited by Cyberian75: Today, 03:53


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spikey63
post Today, 04:02
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QUOTE(Noc1 @ 24.03.2017 01:08) *
Following earlier suggestions, I upgraded back to the current TAP-Windows driver (v9.21.2), then disabled “Automatically activate Kaspersky Protection extension in browsers” (“Inject Script into web traffic to interact with webpages” was already disabled), and finally disabled the Kaspersky add-on in my browser (Firefox). I can confirm this works for now, as both Kaspersky and my VPN are running in parallel with no issue so far.




Worked here too - for a while, then back to loss of connectivity after about an hour.
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Noc1
post Today, 04:04
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QUOTE(spikey63 @ 23.03.2017 20:02) *
Worked here too - for a while, then back to loss of connectivity after about an hour.

Odd. My connection’s been steady since I last posted – still running both KIS and my VPN right now, with no other settings changes. Will update here if that changes.
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Cyberian75
post Today, 04:35
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QUOTE(Noc1 @ 23.03.2017 17:04) *
Odd. My connection’s been steady since I last posted – still running both KIS and my VPN right now, with no other settings changes. Will update here if that changes.

Same here. But then, every system is configured differently.


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