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> KES 10 SP2 - Application Startup Control[In progress], Missing
Julius Peterec
post 28.04.2017 10:39
Post #21


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QUOTE(Kirill Tsapovsky @ 27.04.2017 10:18) *
Hello.

To investigate, please provide an example of such behavior (the latter scenario, with a newly created policy and SHA256-only category for a particular application that has been added but is still being blocked). Please provide the policy, export of the prohibition events, name/version of the application and KES traces as it is being prohibited.

Thank you.

All requested data are on screenshots and traces are on download link: https://mondi.box.com/s/gjvx0wltrikbcte38gxirhl4bfiypjgx.

Attached File(s)
Attached File  Conditions.png ( 22,64K ) Number of downloads: 9
Attached File  Request.png ( 19,53K ) Number of downloads: 13
Attached File  Prohibition.txt ( 914bytes ) Number of downloads: 1
 
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Dmitry Eremeev
post 28.04.2017 12:19
Post #22


Technical Support Specialist
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Group: KL Russia
Posts: 11069
Joined: 30.07.2014
From: Moscow




QUOTE(Julius Peterec @ 28.04.2017 09:39) *
All requested data are on screenshots and traces are on download link: https://mondi.box.com/s/gjvx0wltrikbcte38gxirhl4bfiypjgx.


Hello,

please state KSC server version and attach klnagchk report.
We doubt about quality of server-agent connection.
KES policy could be delivered to client machines not in time.
Thank you.


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)

На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Подписаться на новости о корпоративных продуктах

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!

Please evaluate support help by using "Rating" option!


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Julius Peterec
post 28.04.2017 14:51
Post #23


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Posts: 80
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QUOTE(Dmitry Eremeev @ 28.04.2017 10:19) *
Hello,

please state KSC server version and attach klnagchk report.
We doubt about quality of server-agent connection.
KES policy could be delivered to client machines not in time.
Thank you.


KSC version: 10.4.343.0
Report is attached.
Attached File(s)
Attached File  Agent.log ( 1,27K ) Number of downloads: 1
 
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Dmitry Eremeev
post 28.04.2017 16:08
Post #24


Technical Support Specialist
**************

Group: KL Russia
Posts: 11069
Joined: 30.07.2014
From: Moscow




QUOTE(Julius Peterec @ 28.04.2017 13:51) *
KSC version: 10.4.343.0
Report is attached.


The connection seems to be OK.
Please provide the policy, export of the prohibition events, name/version of the application.
Thank you.


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)

На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Подписаться на новости о корпоративных продуктах

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!

Please evaluate support help by using "Rating" option!


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Julius Peterec
post 28.04.2017 16:18
Post #25


Advanced Member I
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Group: Members
Posts: 80
Joined: 6.11.2014




QUOTE(Dmitry Eremeev @ 28.04.2017 14:08) *
The connection seems to be OK.
Please provide the policy, export of the prohibition events, name/version of the application.
Thank you.

Policy export is available here: https://mondi.box.com/s/m0ndya9x4n6nlz8pez3ns1v2ny891g6w
Ctegory export: https://mondi.box.com/s/il0ry99dpljufo9ozyz875r306t8o6m5

Application name: SecureCRT
Version: 8.1.1 (x64 build 1319)

This app is just an example. Also other apps from that category have same problem.

This post has been edited by Julius Peterec: 28.04.2017 16:30
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Dmitry Eremeev
post 28.04.2017 18:26
Post #26


Technical Support Specialist
**************

Group: KL Russia
Posts: 11069
Joined: 30.07.2014
From: Moscow




QUOTE(Julius Peterec @ 28.04.2017 15:18) *
Policy export is available here: https://mondi.box.com/s/m0ndya9x4n6nlz8pez3ns1v2ny891g6w
Ctegory export: https://mondi.box.com/s/il0ry99dpljufo9ozyz875r306t8o6m5

Application name: SecureCRT
Version: 8.1.1 (x64 build 1319)

This app is just an example. Also other apps from that category have same problem.


Please attach results of inventory task.
Thank you.


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)

На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Подписаться на новости о корпоративных продуктах

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!

Please evaluate support help by using "Rating" option!


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