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> Patch “D” for KAVKISKTSKFA 2017 / KFP 6.0 / KSOS 5.0 / KSeC 1.0
JoseManuelSuarez
post 10.03.2017 22:06
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Sorry for my question, but I can't find any infomation about how to install this Patch C in my KIS 2017 licensed.

I have problems with my network connection, when I start KIS 2017 the internet connection stops, and I can't brownse in internet. If I stops KIS then the internet connection works OK.

I think that this patch C can solve the problem, but I don't know how to download and how install in my Windows 10 laptop.

PLease, can you help me?.

Thanks in advance.

Jose

This post has been edited by JoseManuelSuarez: 10.03.2017 22:07
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richbuff
post 10.03.2017 23:14
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Welcome. Please see: https://forum.kaspersky.com/index.php?s=&am...t&p=2674504

and: https://forum.kaspersky.com/index.php?showtopic=161942


Please see the small print that is located at the bottom of this message.


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JoseManuelSuarez
post 11.03.2017 00:02
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Dear richbuff, thanks for the reposnse,

If I check the small print at the bottom of this message say:

To begin testing you need to do next:

1. Install product. The product is installed.

2. Update from public servers and reboot OS. KIV close my internet connection, then I don't have internet access and I can update from internet.

Then, I can continue with the rest of steps....:

3. Enable traces
4. Set Manual mode of Update
5. Set Update source: http://dnl-test.kaspersky-labs.com/test/ap (ftp://dnl-test.kaspersky-labs.com/test/ap)
6. Reboot OS

Any addiotional solution?

Jose


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Helios
post 13.03.2017 17:02
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Patch D is being dispatched.


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Cker
post 14.03.2017 07:55
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QUOTE(Helios @ 13.03.2017 14:02) *
Patch D is being dispatched.
Exact, a job excellent: Patch D release notes


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Constantine1982
post 14.03.2017 22:22
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QUOTE(Constantine1982 @ 3.03.2017 23:17) *
Thank you for the reply. the problem will be fixed in kis 2017 patch "D"?

Where can I find the product box log when the problem will present itself?



Hello, unfortunately the native screen Huawei stick does not appear despite the patch D.

the address that creates the key is as follows:
http://192.168.8.1/?version=22.001.27.00.03

How do I fix?

tnx in advanced


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Cker
post 15.03.2017 08:10
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QUOTE(Constantine1982 @ 14.03.2017 19:22) *
Hello, unfortunately the native screen Huawei stick does not appear despite the patch D.

the address that creates the key is as follows:
http://192.168.8.1/?version=22.001.27.00.03

How do I fix?

tnx in advanced
Personally, I suggest you open a ticket with My Kaspersky, specifying detail the type of problem, thanks.
Kind regards



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harlan4096
post 15.03.2017 10:42
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QUOTE(Constantine1982 @ 14.03.2017 19:22) *
Hello, unfortunately the native screen Huawei stick does not appear despite the patch D.

the address that creates the key is as follows:
http://192.168.8.1/?version=22.001.27.00.03

How do I fix?

tnx in advanced

Also, try cleaning up cache memory of Your browser...


--------------------
System 0 DeskTop K Testing KTS2019MR0 beta K Windows 10 Pro x64 RS2/CU K AMD Athlon II X3 450 @ 3,20Ghz 3GB RAM (VMWare Virtual System)
System 1 DeskTop (AKA TERMINUS) K Testing KTS2018MR0 Patch B beta K Windows 10 Pro x64 RS2/CU K AMD Athlon II X3 450 @ 3,20Ghz 8GB RAM (Real System)
System 2 LapTop (AKA RHEA) K KTS2017MR0e K Windows 10 Pro x64 RS2/CU K Pentium Dual Core T4300 @ 2,10Ghz 6GB RAM (Real System)

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Sagitt
post 15.03.2017 19:13
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а где описание патча (d) на русском языке?
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richbuff
post 15.03.2017 23:13
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QUOTE(Sagitt @ 15.03.2017 08:13) *
а где описание патча (d) на русском языке?

https://forum.kaspersky.com/index.php?showtopic=367071


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Constantine1982
post 17.03.2017 01:19
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QUOTE(harlan4096 @ 15.03.2017 07:42) *
Also, try cleaning up cache memory of Your browser...



hi... I have check the reason of this block from diagnostic:


Informazioni di diagnostica (Sicurezza Di Rete)
Dettagli sulla diagnosi di sicurezza di rete:

Impostazioni che potrebbero causare il blocco della connessione:
Nome provider: Kaspersky Lab Provider
Descrizione provider: Kaspersky Lab WFP Traffic processing filter Provider
Nome filtro: Kaspersky Lab Local Redirector Filter


tnx


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Stepan Korchagin
post 20.03.2017 12:06
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QUOTE(Constantine1982 @ 17.03.2017 02:19) *
hi... I have check the reason of this block from diagnostic:


Informazioni di diagnostica (Sicurezza Di Rete)
Dettagli sulla diagnosi di sicurezza di rete:

Impostazioni che potrebbero causare il blocco della connessione:
Nome provider: Kaspersky Lab Provider
Descrizione provider: Kaspersky Lab WFP Traffic processing filter Provider
Nome filtro: Kaspersky Lab Local Redirector Filter
tnx

This information isn't helpfull for us. We neeed product traces to situation investigation.
Also - can you provide information about your device firmware?
And will be very good, if you try to reproduce issue for beta 2018 (https://cloud.qainfo.ru/s/JgutxvnrY7G5zL5 )
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Constantine1982
post 23.03.2017 01:03
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QUOTE(Stepan Korchagin @ 20.03.2017 09:06) *
This information isn't helpfull for us. We neeed product traces to situation investigation.
Also - can you provide information about your device firmware?
And will be very good, if you try to reproduce issue for beta 2018 (https://cloud.qainfo.ru/s/JgutxvnrY7G5zL5 )


i believe that the firmware on the site of huaweii doesn't exist sad.gif

http://consumer.huawei.com/en/mobile-broad...specs/e3372.htm

i have find the trace og logs of huaweii stick.. i hope could be usefull

thi log are writed into file with this description "mbbservice.exe_SYSTEM"

[03-22 21:18:41:471] INFO:this Service name is:Mobile Broadband HL Service, and App is:mbbservice.exe
[03-22 21:18:41:471] INFO:the cmmline is: -service
[03-22 21:18:41:471] INFO:OpenSCManager successfully
[03-22 21:18:41:471] INFO:Get module path, SUC...
[03-22 21:18:41:471] INFO:Get path successfully where the service in .
[03-22 21:18:41:471] INFO:Find the service application : C:\ProgramData\MobileBrServ\mbbservice.exe !
[03-22 21:18:41:471] INFO:Initialize CServiceMgr successfully
[03-22 21:18:41:471] INFO:StartServiceCtrlDispatcher
[03-22 21:18:41:471] INFO:INF: Read sys config, STA...
[03-22 21:18:41:471] INFO:the path is: C:\ProgramData\MobileBrServ
[03-22 21:18:41:471] INFO:VERSION_VALUE is 22.001.27.00.03
[03-22 21:18:41:471] INFO:[XP:0 - VistaOrHigher:4] OS Index is 4
[03-22 21:18:41:471] INFO:Parse_PID enter
[03-22 21:18:41:471] INFO:Parse_PID leave
[03-22 21:18:41:471] INFO:CRNdisDevice::Parse_MBIM(): Enter
[03-22 21:18:41:471] INFO:CRNdisDevice::Parse_MBIM(): Parse MBIM is 157d
[03-22 21:18:41:471] INFO:CRNdisDevice::Parse_MBIM(): Parse MBIM is 158b
[03-22 21:18:41:471] INFO:CRNdisDevice::Parse_MBIM(): Leaved
[03-22 21:18:41:471] INFO:go to create thread!
[03-22 21:18:41:471] INFO:create OpenIE even and is not signaled
[03-22 21:18:41:471] INFO:Main_Thread Start.
[03-22 21:18:41:471] INFO:Parse_PatchList enter...
[03-22 21:18:41:471] INFO:exit mbbService main_service

[03-22 21:18:41:471] INFO:OpenIE_Thread Start.
[03-22 21:18:41:471] INFO:OpenIE_Thread enter while(1)
[03-22 21:19:11:501] INFO:Parse_PatchList leave...
[03-22 21:19:11:501] INFO:InstallPatch run..
[03-22 21:19:11:501] INFO:this patch \xp_patch\rndis_hotfix_install_for_xp_x86 1.0.1.0\hotfix_install.exe need not install...
[03-22 21:19:11:501] INFO:this patch \xp_patch\rndis_update_64.exe need not install...
[03-22 21:19:11:501] INFO:this patch \xp_patch\composite_hotfix_install_for_xp_x86 2.1.0.0\hotfix_install.exe need not install...
[03-22 21:19:11:501] INFO:this patch \xp_patch\tcpipwindowssizefix.exe need not install...
[03-22 21:19:11:501] INFO:InstallPatch exit..
[03-22 21:19:11:501] INFO:WritePatchList enter....
[03-22 21:19:11:501] INFO:WritePatchList leave....
[03-22 21:19:11:501] INFO:Install_win7 or vista run..
[03-22 21:19:11:501] ERRO:find cdrom fail...
[03-22 21:19:11:501] INFO:Install_win7 or vista exit..
[03-22 21:19:11:501] INFO:FindDevice run..
[03-22 21:19:11:547] INFO:FindDevice exit and m_bhasDevice is 0
[03-22 21:19:11:547] INFO:the device pid is
[03-22 21:20:23:776] INFO:m_bCurDev 0 -> 1
[03-22 21:20:23:776] INFO:CheckDevAndSetEven enter...
[03-22 21:20:23:776] INFO:device is unavailable -> available and set open BR even...
[03-22 21:20:23:776] INFO:bDevExist is 1 and m_blastCheck is 1
[03-22 21:20:23:776] INFO:device is available or not exist,so stop m_jSDDevThread..
[03-22 21:20:23:776] INFO:SDThreadProc enter..
[03-22 21:20:23:776] INFO:RNIDS Device may has problom...
[03-22 21:20:23:776] INFO:FindNetClass enter..
[03-22 21:20:24:056] ERRO:Find Net Class In this PC.
[03-22 21:20:24:056] INFO:FindNetClass leave with 0
[03-22 21:20:24:056] INFO:FindAdaptersInifo enter..
[03-22 21:20:24:056] INFO:FindAdapter run..
[03-22 21:20:24:056] INFO:find the adater Remote NDIS based Internet Sharing Device #6
[03-22 21:20:24:056] INFO:FindAdaptersInifo leave with 0
[03-22 21:20:24:056] INFO:CheckConnectionInPC enter..
[03-22 21:20:24:056] INFO:Device is use: {5FDE0E83-CDC5-42C4-9CE5-05F657F208BF}
[03-22 21:20:24:056] INFO:FindDevAndChangePID enter..
[03-22 21:20:24:056] INFO:FindDevAndChangePID receive exit message...
[03-22 21:20:24:056] INFO:FindDevAndChangePID leave with 0
[03-22 21:20:24:259] INFO:SDThreadProc leave..
[03-22 21:20:24:290] INFO:bDevExist is 1 and m_blastCheck is 1
[03-22 21:20:24:805] INFO:dev hasn't IP, wait for it...
[03-22 21:20:25:320] INFO:dev hasn't IP, wait for it...
[03-22 21:20:25:351] INFO:FindIPAdress enter..
[03-22 21:20:25:351] INFO:Adapter is: Remote NDIS based Internet Sharing Device
[03-22 21:20:25:351] INFO:FindAdapter run..
[03-22 21:20:25:351] INFO:adacur->Description: Remote NDIS based Internet Sharing Device #6
[03-22 21:20:25:351] INFO:m_chDeviceName is: Remote NDIS based Internet Sharing Device
[03-22 21:20:25:351] INFO:IPAddress: 0.0.0.0
[03-22 21:20:25:351] INFO:adacur->GatewayList.IpAddress.String: 0.0.0.0
[03-22 21:20:25:351] INFO:FindAdapter exit..
[03-22 21:20:25:351] INFO:FindIPAdress leave..
[03-22 21:20:25:835] INFO:dev hasn't IP, wait for it...
[03-22 21:20:26:350] INFO:dev hasn't IP, wait for it...
[03-22 21:20:26:365] INFO:FindIPAdress enter..
[03-22 21:20:26:365] INFO:Adapter is: Remote NDIS based Internet Sharing Device
[03-22 21:20:26:365] INFO:FindAdapter run..
[03-22 21:20:26:365] INFO:adacur->Description: Remote NDIS based Internet Sharing Device #6
[03-22 21:20:26:365] INFO:m_chDeviceName is: Remote NDIS based Internet Sharing Device
[03-22 21:20:26:365] INFO:IPAddress: 0.0.0.0
[03-22 21:20:26:365] INFO:adacur->GatewayList.IpAddress.String: 0.0.0.0
[03-22 21:20:26:365] INFO:FindAdapter exit..
[03-22 21:20:26:365] INFO:FindIPAdress leave..
[03-22 21:20:26:864] INFO:dev hasn't IP, wait for it...
[03-22 21:20:27:379] INFO:dev hasn't IP, wait for it...
[03-22 21:20:27:379] INFO:FindIPAdress enter..
[03-22 21:20:27:379] INFO:Adapter is: Remote NDIS based Internet Sharing Device
[03-22 21:20:27:379] INFO:FindAdapter run..
[03-22 21:20:27:379] INFO:adacur->Description: Remote NDIS based Internet Sharing Device #6
[03-22 21:20:27:379] INFO:m_chDeviceName is: Remote NDIS based Internet Sharing Device
[03-22 21:20:27:379] INFO:IPAddress: 192.168.8.100
[03-22 21:20:27:379] INFO:adacur->GatewayList.IpAddress.String: 192.168.8.1
[03-22 21:20:27:379] INFO:Gateway: http://192.168.8.1
[03-22 21:20:27:379] INFO:FindAdapter exit..
[03-22 21:20:27:379] INFO:Find IP and set m_bHasIPAdress = TRUE...
[03-22 21:20:27:379] INFO:WriteURL enter...
[03-22 21:20:27:379] INFO:WriteURL successed...
[03-22 21:20:27:379] INFO:FindIPAdress leave..
[03-22 21:20:27:894] INFO:bDevExist is 1 , m_bLastCheck is : 1
[03-22 21:20:27:894] INFO:OpenIE and goto the homepage: http://192.168.8.1?version=22.001.27.00.03
[03-22 21:20:27:894] INFO:Exit login user.
[03-22 21:20:27:894] INFO:it run only XP or Vista and DCSMGR call process.
[03-22 21:20:27:894] INFO:dwSessionid = 1
[03-22 21:20:27:894] INFO:pfnWTSQueryUserToken() -1
[03-22 21:20:27:894] INFO:pfnWTSQueryUserToken() 0
[03-22 21:20:27:894] INFO:pfnWTSQueryUserToken() = 1921654657
[03-22 21:20:27:894] INFO:pfnWTSQueryUserToken()
[03-22 21:20:27:894] INFO:DuplicateTokenEx()
[03-22 21:20:27:894] INFO:CreateEnvironmentBlock()
[03-22 21:20:27:894] INFO:Call CreateProcessAsUser() start...
[03-22 21:20:27:894] INFO:Call CreateProcessAsUser() and cmmd is "C:\ProgramData\MobileBrServ\mbbservice.exe" -http://192.168.8.1?version=22.001.27.00.03
[03-22 21:20:28:175] INFO:Call CreateProcessAsUser() sucess start...
[03-22 21:20:28:175] INFO:Run "C:\ProgramData\MobileBrServ\mbbservice.exe" -http://192.168.8.1?version=22.001.27.00.03 and NOT wait, SUC...
[03-22 21:20:28:175] INFO:runProcessAsUser leave
[03-22 21:20:55:621] INFO:FindDevice run..
[03-22 21:20:55:624] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:20:55:624] INFO:the device pid is 14dc
[03-22 21:22:36:468] INFO:FindDevice run..
[03-22 21:22:36:468] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:22:36:468] INFO:the device pid is 14dc
[03-22 21:24:17:224] INFO:FindDevice run..
[03-22 21:24:17:226] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:24:17:226] INFO:the device pid is 14dc
[03-22 21:25:57:542] INFO:FindDevice run..
[03-22 21:25:57:544] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:25:57:544] INFO:the device pid is 14dc
[03-22 21:27:37:929] INFO:FindDevice run..
[03-22 21:27:37:931] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:27:37:931] INFO:the device pid is 14dc
[03-22 21:29:18:795] INFO:FindDevice run..
[03-22 21:29:18:797] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:29:18:797] INFO:the device pid is 14dc
[03-22 21:30:59:147] INFO:FindDevice run..
[03-22 21:30:59:150] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:30:59:150] INFO:the device pid is 14dc
[03-22 21:32:39:473] INFO:FindDevice run..
[03-22 21:32:39:475] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:32:39:475] INFO:the device pid is 14dc
[03-22 21:34:19:817] INFO:FindDevice run..
[03-22 21:34:19:819] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:34:19:819] INFO:the device pid is 14dc
[03-22 21:36:00:139] INFO:FindDevice run..
[03-22 21:36:00:142] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:36:00:142] INFO:the device pid is 14dc
[03-22 21:37:40:457] INFO:FindDevice run..
[03-22 21:37:40:457] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:37:40:457] INFO:the device pid is 14dc
[03-22 21:39:20:958] INFO:FindDevice run..
[03-22 21:39:20:960] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:39:20:960] INFO:the device pid is 14dc
[03-22 21:41:01:287] INFO:FindDevice run..
[03-22 21:41:01:287] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:41:01:287] INFO:the device pid is 14dc
[03-22 21:42:41:705] INFO:FindDevice run..
[03-22 21:42:41:713] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:42:41:713] INFO:the device pid is 14dc
[03-22 21:44:22:106] INFO:FindDevice run..
[03-22 21:44:22:108] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:44:22:108] INFO:the device pid is 14dc
[03-22 21:46:02:557] INFO:FindDevice run..
[03-22 21:46:02:560] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:46:02:560] INFO:the device pid is 14dc
[03-22 21:47:43:015] INFO:FindDevice run..
[03-22 21:47:43:020] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:47:43:020] INFO:the device pid is 14dc
[03-22 21:49:23:522] INFO:FindDevice run..
[03-22 21:49:23:524] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:49:23:524] INFO:the device pid is 14dc
[03-22 21:51:03:837] INFO:FindDevice run..
[03-22 21:51:03:840] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:51:03:840] INFO:the device pid is 14dc
[03-22 21:52:44:191] INFO:FindDevice run..
[03-22 21:52:44:194] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:52:44:194] INFO:the device pid is 14dc
[03-22 21:54:24:527] INFO:FindDevice run..
[03-22 21:54:24:529] INFO:FindDevice exit and m_bhasDevice is 1
[03-22 21:54:24:529] INFO:the device pid is 14dc

next day i'll try beta 2018...

tnx


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Constantine1982
post 25.03.2017 00:11
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QUOTE(Stepan Korchagin @ 20.03.2017 09:06) *
This information isn't helpfull for us. We neeed product traces to situation investigation.
Also - can you provide information about your device firmware?
And will be very good, if you try to reproduce issue for beta 2018 (https://cloud.qainfo.ru/s/JgutxvnrY7G5zL5 )


HI Stepan, i'm tryng beta kis 2018 and all works perfectly!! no problem...!!!

and now? smile.gif)

This post has been edited by Constantine1982: 25.03.2017 00:11


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Stepan Korchagin
post 26.03.2017 12:33
Post #35


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QUOTE(Constantine1982 @ 25.03.2017 01:11) *
HI Stepan, i'm tryng beta kis 2018 and all works perfectly!! no problem...!!!

and now? smile.gif)

Now we will work with this information.
Thank you!
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