hellboy755

i send my question to support team and this is their answer “Thank you for your patience. We have just received a response from our experts. This behavior has been tested, and we registered it as a bug. As soon as we receive a response from our developers, we will notify you. Please wait.”

I am not convinced so its name must not all files its name must specific file

dear @harlan4096 your answer is good but imagine when you have share folder that all users save their eml file in that folder, when mcafee install, eml file scan and when virus found inside it, clean and delete but when kaspersky install, can not scan and users can send eml file with virus in it so easy why ? this is not good, i want my system resource is used very high, i have not problem with that, but kaspersky scan all file, not selected by itself my boss like mcafee and i love kaspersky, but in this situation i lose this game because kaspersky not scan all file and my boss winner, WHHHHHHHY ? this is so bad

thanks @Friend but i set both ( iSwift, iChecker ) to disable and test with new name and location with high setting but is doesnt detect againt heuristic analyzer is not for a file that has got a virus, heuristic analyzer is for file execute and check and track their file and area that is access and modified and then if is harmful must be restore and or alert to user that file is harmful, but this file not execute and kaspersky when manual scan detect as trojan inside it. so antivirus must be detect that file when select high setting and all file selected.

dear @harlan4096 i have both mcafee and kaspersky when mcafee set all file scan, then when extract eml file, the file is detected but when kasper is on all file scan, kaspersky not scan eml this is my question, why kaspersky all file scan doesnt work ? you can test with mcafee, my problem is only kaspersky or other antiviruses has got option to all file scan, but this option doesnt work, why ? why mcafee all file scan works ? i would like someone explain why ? and can solve the problem that kaspersky scan my all my files, not only that file his like to scan. thanks a lot for your test

i send the link to dear @harlan4096

hi dear @harlan4096 i know what option you speak about that and i set this option too but it doesnt detect that eml file you can test file that i attach in first my send message

hi again dear @Berny thanks a lot i hope some people can help me for this problem in this community forum i send my question to support team and i wait for their answer

hi @Berny again SHA256 of my file is : d98dff28b9d7947431da8d35cdf54e9b1acee32282f41446a1079298a2d8f987 you can test with hash calculator and when you upload into virustotal.com it detect that you must set security level of scanning to high to detect eml file with right clickscan

hi @Berny so i use advanced version do you know why kaspersky does not detect eml file after extract and when you scan manually find attachment virus ?

hi @Friend i set that option too at the first of my test but does not solve my problem and kaspersky does not detect file again

i dont have premium trial license

thanks for you replying but my question is very clear i dont speak about outlook why mcafee all file scan setting, when i extract file , detect attachment virus but kaspersky does not detect that and must right click and manual select scan ? how can i tune kaspersky to detect that file

hello again 1 = my os is windows 10 1909 (build 18363.535) 2 = KIS is kaspersky internet security 20.0.14.1085(g) 3 = that eml file is for export mail in kerio connect mail server 4 = why would you like this ? this is not common, excuse, some my system trace file is in this report and i dont like that, excuse 5 = kaspersky install in trial version for test and 26 days left

hello to every body i have got a big problem i received an email that has got attachment and i save that email in eml file and after that for better test i zip that file and test with some antivirus 1 = when i upload eml file into virustotal.com then antivirus scan and alert that file has got a virus 2 = i install mcafee virus scan enterprise edition in virtual machine and update that, and when i extract eml file from zip file, mcafee detect and delete eml file, and i check mcafee settiong is set on all file scan. 3 = i install kaspersky internet security and update that, check setting and all file scan is enable, when i extract zip file kaspersky does not alert any virus, but when right click on file then click scan for virus, then kaspersky alert virus found now question is , when kaspersky setting is set on all file scan, why kaspersky does not detect that eml file and only when right click and then scan click, after that it detect eml file that contain attachment virus ? is that any setting to enable for detect virus in eml file in real time protection enable ? For security reason i send that file in zip file [REMOVED BY MODERATION] that has got password 123